Workforce Capacity Specialist

Arvato Direct Services Potsdam GmbH; Netherlands; On-site; EUR 34,000 - 64,000; Full time

Benefits offered by this job

Travel allowance

Hybrid work flexibility

25 vacation days

Gym membership & bike plan discounts

Employee benefits @ work

Job summary

Arvato is seeking a Workforce Capacity Specialist to ensure the right people are available to meet demand in our logistics operations. You will analyze capacity, forecast staffing needs, and translate data into actionable workforce plans, collaborating with Operations and Warehouse Managers.

You will work with forecasting tools, dashboards, and planning models in a hybrid Netherlands-based role. A Bachelor's in a relevant field and strong Excel skills are expected, with English required and

Qualifications

• Bachelor's degree or relevant work experience in Workforce Management, Capacity Planning, or Resource Planning.
• Excellent command of English; Dutch is considered an advantage.
• Experience with workforce forecasting, capacity planning, and resource planning.
• Advanced Excel skills; experience with Workforce Management systems is a strong plus.
• Available full-time (40 hours per week).
• Strong analytical, detail-oriented, proactive, and results-driven.
• Nice to have: Experience within logistics, supply chain, or warehouse operations.

Responsibilities

• Analyzing workforce capacity, staffing levels, and operational performance.
• Developing short-, medium-, and long-term workforce forecasts and capacity plans.
• Preparing reports and dashboards while identifying trends, risks, and improvement opportunities.
• Supporting workforce scheduling and resource planning activities; Maintaining and improving planning models, forecasting methodologies, and reporting tools.

Skills

Forecasting

Capacity planning

Resource planning

Excel advanced

WFM systems

English proficiency

Data analysis

Education

Bachelor's degree or equivalent in Workforce/Capacity Planning or related field

Tools

Workforce management tools

Advanced Excel

Job description

Are you passionate about data, planning, and making operational impact? As a Workforce Capacity Specialist, you'll ensure our operations always have the right people, at the right time, in the right place.

You'll play a key role in balancing workforce capacity with business demand, helping our warehouses perform at their best. If you enjoy turning data into actionable insights and working closely with operational stakeholders, this is the opportunity for you.

You'll join an international, data-driven logistics environment where collaboration and continuous improvement are at the heart of everything we do. Working with advanced planning tools, reporting dashboards, and workforce management systems, you'll partner closely with Operations Managers, Warehouse Managers, and Supervisors to optimize workforce performance.

YOUR TASKS

As a Workforce Capacity Specialist, you'll analyze workforce capacity, forecast staffing needs, and translate business demand into effective workforce plans. By monitoring operational performance and identifying trends, you'll help ensure our operations remain efficient, flexible, and prepared for future growth.

Your responsibilities include:

• Analyzing workforce capacity, staffing levels, and operational performance;
• Developing short-, medium-, and long-term workforce forecasts and capacity plans;
• Preparing reports and dashboards while identifying trends, risks, and improvement opportunities;
• Supporting workforce scheduling and resource planning activities;Maintaining and improving planning models, forecasting methodologies, and reporting tools.

You'll primarily work day shifts during standard office hours. Hybrid working is possible, combining office days with working from home where business allows.

We're looking for a proactive Workforce Capacity Specialist who enjoys working in a dynamic, data-driven logistics environment and knows how to translate analysis into operational improvements.

• Bachelor's degree or relevant work experience in Workforce Management, Capacity Planning, Workforce Planning, or Resource Planning;
• Excellent command of English; Dutch is considered an advantage;
• Experience with workforce forecasting, capacity planning, and resource planning;
• Advanced Excel skills; experience with Workforce Management systems is a strong plus;
• Available full-time (40 hours per week);
• Strong analytical skills, detail-oriented, proactive, and results-driven;
• Nice to have: Experience within logistics, supply chain, or warehouse operations.

WHAT'S IN IT FOR YOU?

Experience matters. But at Arvato, your development doesn't stop. In this role, you'll work with experienced Workforce Management and Operations professionals within an environment where continuous improvement, collaboration, and innovation are at the core.

Through our comprehensive learning center and targeted training, you'll have the opportunity to further develop yourself—both professionally and personally.

• A gross monthly salary between €3.028 and€ 5.752 based on 40 hours, depending on your experience;
• Hybrid working opportunities with flexibility to work from home and the office;
• 25 vacation days based on a 40-hour week;
• Additional time-off options: Buy up to one extra week of vacation and 3 additional 'sick-free' days;
• Travel allowance;
• Employee Benefits @ Work (discounts on various products and services);
• Discounts on your gym membership and bike plan;
• An active employee association with informal activities and team outings.

For this position, it is necessary that you have the legal right to work in the Netherlands at the time of applying.