Warranty & Claims Coordinator

Bennet & Boss; Zuid-Holland; On-site; EUR 35,712 - 41,292; Full time

Job summary

A leading recruitment firm in the Netherlands is seeking a proactive Warranty and Claims Coordinator to manage end-to-end warranty processes for offshore assets. This operationally focused role requires strong coordination skills as well as experience in warranty management. The successful candidate will liaise between clients, vendors, and internal teams to ensure efficient claim resolutions. Applicants must possess a bachelor's degree in Engineering or related fields and have experience in an EPC or offshore environment. Competitive salary offered ranging from €3,200.00 to €3,700.00.

Qualifications

• Bachelor's degree in Engineering or related field required.
• Experience in warranty management or claims handling preferred.
• Understanding of offshore logistics and inspections is essential.

Responsibilities

• Manage the end-to-end warranty process for offshore assets.
• Coordinate inspections and logistic activities.
• Act as central liaison between clients and vendors.

Skills

Warranty management

Operational coordination

Logistics coordination

Stakeholder management

ERP systems proficiency

Education

Bachelor’s degree in Engineering, Operations, or a related field

Tools

Documentation tools for warranty management

Job description

Senior Recruitment Consultant at Bennet & Boss | Engineering & Project Services Specialist | Connecting Talent with Opportunity

Warranty and Claims Coordinator

We are looking for a proactive Warranty and Claims Coordinator to manage the end‑to‑end warranty process for offshore assets and equipment. This operational role focuses on intake, validation, and resolution of warranty claims, ensuring timely coordination of inspections, offshore logistics, and rectification activities.

You will act as the central liaison between clients, vendors, contractors, and internal teams, guaranteeing that all resources, approvals, and tools are in place to resolve claims efficiently.

Additional duties include tracking progress, maintaining accurate records, ensuring compliance with safety, quality, and warranty procedures, and continuously improving processes and workflows to enhance operational efficiency.

• Intake, validation, and resolution of warranty claims.
• Coordinate inspections, offshore logistics, and rectification activities.
• Act as central liaison between clients, vendors, contractors, and internal teams.
• Track progress, maintain records, and ensure compliance with safety, quality, and warranty procedures.
• Continuously improve processes and workflows.

Requirements & Skills:

• Bachelor’s degree in Engineering, Operations, or a related field.
• Proven experience in warranty management, claims handling, or operational coordination, ideally in EPC, offshore, or industrial environments.
• Strong understanding of offshore logistics, inspections, and operational execution of warranty claims.
• Experience coordinating with vendors, contractors, and internal stakeholders to ensure timely claim resolution.
• Proficiency in ERP systems, workflow tracking, and documentation tools for warranty management.
• Experience reviewing technical documentation, purchase orders, and contractual agreements to validate claims.
• Hands‑on experience planning and coordinating offshore rectification activities, including equipment handling, logistics, and compliance with safety procedures.

Location: Rotterdam, South Holland, Netherlands
Salary: €3,200.00‑€3,700.00