VIP Client Assistant (Dutch) — Elite Support & Relationships

DEGIRO; Amsterdam; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

30 days paid leave

Pension plan

Gym membership options

Transport allowance

Personal development opportunities

Job summary

DEGIRO is looking for a VIP Client Assistant (Dutch Speaking) to manage VIP client relationships and ensure exceptional service. This role involves acting as the first point of contact, handling inquiries, and resolving disputes effectively.

The ideal candidate will have relevant experience in customer support, fluent in Dutch and English, and a background in financial products. Enjoy a competitive salary, good work-life balance, and various benefits in a dynamic international environment.

Qualifications

• Relevant experience in customer support or relationship management.
• In-depth knowledge of financial products like options and futures.
• Exceptional communication and networking skills.

Responsibilities

• Act as the first point of contact for VIP clients.
• Manage and de-escalate client complaints.
• Support clients and resolve complex disputes.

Skills

Fluency in Dutch

Fluency in English

Customer support skills

Analytical thinking

Multitasking

Time management skills

Education

Degree in Finance, Business Management, or Economics

Degrees in Hospitality, Law, or Humanities

Job description

DEGIRO is looking for a VIP Client Assistant (Dutch Speaking) to manage VIP client relationships and ensure exceptional service. This role involves acting as the first point of contact, handling inquiries, and resolving disputes effectively.

The ideal candidate will have relevant experience in customer support, fluent in Dutch and English, and a background in financial products. Enjoy a competitive salary, good work-life balance, and various benefits in a dynamic international environment.