Start now as a fulltime Customer Service Representative in Amsterdam!

YoungCapital; Steenwijkerland; On-site; EUR 29,451 - 35,276; Full time

Benefits offered by this job

Competitive salary of €2,900

Opportunities for education and courses

Chance to obtain professional diplomas and certificates

Career advancement within an international organization

Flexible terms for work-life balance

Job summary

YoungCapital is seeking a full-time Customer Service Representative in Amsterdam. You will support clients actively trading on the stock exchange, assisting them with questions regarding the trading platform and financial instruments. A strong command of Czech and English is essential. The role offers a competitive salary, career advancement opportunities, and comprehensive training in financial services. Ideal candidates will have a strong interest in investing and be fully available for work.

Qualifications

• Excellent command of both Czech and English, verbal and written.
• Strong interest in investing and capital markets.
• Availability for a full-time position.

Responsibilities

• Guide clients in using the digital trading platform.
• Provide support for financial products and market trends.
• Participate in training programs to enhance industry knowledge.

Skills

Excellent command of Czech

Strong interest in investing

Ability to assist clients with trading

Education

Middelbare school, MBO, HBO

Job description

Are you at home in the world of investing and trading? Start immediately as a full‑time Customer Service Representative in Amsterdam!

Wat ga je doen?

As a full‑time Customer Service Representative in Amsterdam, you will join a financial institution where you will have the opportunity to further develop your knowledge of investing and capital markets. You will be involved in assessing investment opportunities, identifying market trends, and mapping out competitor developments. Does working in an international setting appeal to you, do you have an affinity for investments, and is your command of both Czech and Dutch excellent? Then this position offers you the perfect opportunity to further shape your career within financial services.

What will you do?

As a Customer Service Representative in Amsterdam, you will serve as the primary point of contact for clients actively trading on the stock exchange. You will support them with a wide range of questions regarding the trading platform, financial instruments, and recent market movements. Additionally, you will continuously invest in your own growth by attending training sessions and obtaining relevant certifications.

Who are you?

As a Customer Service Representative, you guide clients in effectively using the digital trading platform and assist them whenever they encounter issues. You provide detailed information on various financial products. Furthermore, you discuss macro‑economic developments and the potential opportunities they create for investors. Finally, you actively participate in internal training programs to further strengthen your industry knowledge and professional skills.

Verantwoordelijk voor

You are responsible for guiding and supporting clients active in the financial markets.

Wat wij bieden

• A competitive monthly salary of €2,900;
• Ample opportunities to strengthen your skills through education and courses;
• The chance to obtain recognized professional diplomas and certificates;
• Concrete perspectives for career advancement within an international organization;
• Collaboration with ambitious colleagues in a professional work environment;
• A role in which you can further deepen and broaden your professional expertise;
• Flexible terms that contribute to a healthy work‑life balance;

Wat wij vragen

• You have excellent command of both Czech and English, both verbal and written;
• You have a strong interest in investing and capital market developments;
• You are available for a full‑time position and ready to fully commit to this role.

Vaardigheden

• You master English.

Opleiding

Middelbare school, MBO, HBO.