UX Writer / Content Designer (Digital Marketplace)

Randstad Enterprise; Diemen; On-site; EUR 65,000 - 90,000; Full time

Job summary

Randstad Enterprise seeks a UX Writer / Content Designer to scale the core app experience within the Digital Marketplace. You will convert complex product flows into intuitive interface microcopy and partner with Localization to optimize AI-assisted localization for new markets.

You will own end-to-end copy for onboarding, forms, and notifications, develop governance for tone and accessibility, and help establish QA processes to maintain UX integrity across platforms.

Qualifications

• Native-level English with flawless written and verbal communication.
• 8+ years of experience as UX Writer, Content Designer, or Product Copywriter on digital products, SaaS tools, or marketplaces.
• Proven ability to work with product, engineering, and design teams.
• Experience with AI copywriting tools, prompt engineering, and multilingual content workflows.
• Bachelor's Degree or equivalent practical experience.

Responsibilities

• End-to-End microcopy delivery for onboarding flows, conversion funnels, forms, and notifications.
• Brand & tone governance to ensure accessibility and high usability across digital surfaces.
• Establish content QA processes and refine brand guidelines around UX copy and experience.
• Collaborate on AI-assisted localization workflows to support new market launches.

Skills

Native-level English

UX writing

Cross-functional collaboration

AI copywriting

Education

Bachelor's Degree

Tools

Figma

Miro

Job description

UX Writer / Content Designer (Digital Marketplace)

We are hiring a UX Writer / Content Designer to scale the core app experience for Randstad's growing Digital Marketplace. In this role, you will work closely with the Product and Content teams to turn complex product flows into intuitive interface microcopy, and partner with the Localization team to establish AI-assisted localization workflows to optimize digital performance.

Important note:

This is a UX Copywriting & Content Design role within a digital product team – it is NOT a marketing content creation or social media management role.

What you will achieve

• End-to-End microcopy delivery: Write, iterate, and refine clear, user-centric copy for app and web interfaces, including onboarding flows, conversion funnels, forms, and notifications.
• Brand & tone governance: Develop UX copy guidelines to scale voice consistency, accessibility standards, and high usability across all digital surfaces.
• Quality assurance setup: Help establish content QA processes to ensure UX integrity without adding manual overhead. Help refine brand guidelines around UX copy and experience.
• AI-assisted workflows that support localization: Partner with the Head of Localization to establish and document an interim, AI-assisted translation workflow for new market launches.

Key metrics you'll own

• Conversion & experience impact: Develop and work on a KPI framework to track consumer experience, optimize digital product touchpoints, and improve conversion metrics.

What you need to succeed

• Native-level English: Flawless written and verbal communication with deep empathy for microcopy nuances and user experience.
• Extensive UX experience: 7 to 10+ years of experience (minimum 8+ years preferred) as a UX Writer, Content Designer, or Product Copywriter on digital products, SaaS tools, or e-commerce marketplaces.
• Cross-functional collaboration: Daily hands-on experience working alongside product, engineering, and UX design squads using tools like Figma and Miro.
• AI & Localization expertise: Proven experience with AI copywriting tools, prompt engineering, and working with multilingual content architectures or string management tools.
• Education: Bachelor's Degree or equivalent practical experience.