Technical Specialist (Zoetermeer, NL)

Parking; Zoetermeer; Remote; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Attractive salary

Group health insurance discount

Solid pension scheme

Hybrid/work-from-home option

Job summary

TKH Security seeks a Technical Specialist to resolve faults, perform maintenance, and update software. You will provide phone and on-site support to customers, solving complex issues with CCTV/video management experience. Plan service visits according to customer SLAs and be a reliable technical contact.

You will work primarily on-site at customer sites and at our Zoetermeer head office, enjoying a modern workspace and opportunities for growth. Acquisition is not appreciated.

Qualifications

• At least 2 years of work experience in Information Technology or Electrical Engineering.
• Affinity with IT and ICT.
• Experience with video management and/or CCTV is a plus.
• Valid driving licence B.

Responsibilities

• Resolve faults and carry out preventive and corrective maintenance.
• Update software and report on activities.
• Provide phone and on-site support to customers and solve complex issues.
• Plan service visits based on SLAs with customers.

Skills

IT/ICT affinity

Video management

CCTV experience

Driving licence B

Job description

Are you passionate about solving technical problems? Do you want to grow into a real specialist in your field? And does improving on-site security with your own solutions give you energy? Then read on and apply as our new Technical Specialist!

What will you do?

As a Technical Specialist at TKH Security, you're responsible for resolving faults, carrying out preventive and corrective maintenance, and updating software, including reporting. You provide phone and/or on-site support to customers and solve their complex technical issues. With your curiosity, you quickly get to the heart of a problem, and thanks to your interest in and experience with video management, CCTV and/or access control systems, you solve issues with ease and help our customers in the best possible way.

You plan service visits based on the agreements (SLA) made with the customer. In short, you're the Technical Specialist our customers can rely on.

Why choose TKH Security?

• Innovative work environment - you work with the latest technologies in a modern, stylish office. We keep reinventing ourselves and make sure you have access to the tools and technologies that make your work as efficient and enjoyable as possible.
• Professional growth - plenty of training and development opportunities to keep growing your skills. Your personal growth is central to us.
• Good employment conditions - an attractive salary, a collective discount on supplementary health insurance, a solid pension scheme, and the option to partly work from home.
• Open, informal atmosphere - an environment where you can be yourself, where collaboration and personal connection come first, and where there's room for fun and team building at great events.
• Easy to reach - you'll regularly work from our modern head office on the Dutch Tech Campus in Zoetermeer, easily accessible by car and public transport from The Hague, Delft, Rotterdam, Capelle aan den IJssel and Alphen aan den Rijn. Our recently modernised office offers a bright, spacious place to work.

Who are we looking for?

As a Technical Specialist, we expect that you:

• Have at least 2 years of work experience in Information Technology or Electrical Engineering
• Have an affinity with IT and ICT
• Have experience with video management and/or CCTV (this is a plus)
• Hold a valid driving licence B

About TKH Security

We develop and supply technologies for Security Management, Asset & Site Management and Park Assist solutions, with a strong focus on quality and cybersecurity. With 12 offices worldwide, we serve customers in more than 80 countries. Our technology is developed and manufactured in-house, in Europe. For more than 25 years, we've been developing technologies that contribute to the safety of people and businesses, and years of experience have proven that our solutions help shape the future and change everyday life.

As a Technical Specialist, you'll regularly work on-site at customers, but you'll also spend part of your time at our head office in Zoetermeer. This office was recently modernised, so you can expect a bright and spacious workplace. And let's not forget: we have our own work café with a barista who'll make you your favourite coffee!

Acquisition in response to this vacancy is not appreciated.