As an IT Systems Engineer, you will be responsible for managing, optimising and securing our IT infrastructure. You will work on implementing new systems, automating processes and ensuring the stable and efficient operation of our networks and servers. You will support IT projects and provide second-line support for complex IT issues when required.
Duties and Responsibilities
- Provide remote technical support in Dutch and English.
- Identify, analyse and resolve the root causes of technical issues.
- Optimise system performance by addressing slow services, network congestion and other performance bottlenecks.
- Configure and manage virtual machines, containers, storage solutions, databases and network components.
- Configure client devices, infrastructure and meeting rooms in accordance with the IT Change Management Process. Carry out repairs, preventive maintenance or replacements of the relevant devices and infrastructure when necessary.
- Develop new services and automate tasks through scripting.
- Document incidents, solutions and procedures.
- Support the IT organisation with IT-related activities and perform other IT-related tasks assigned by the IT Manager/Director.
What Are We Looking For?
- An MBO+/HBO-level educational background and professional competence in systems or network administration.
- Several years of experience in virtualisation (XenServer), infrastructure management, network segmentation and firewalls (FortiGate).
- Excellent communication skills in Dutch and English, both spoken and written. Knowledge of French or Spanish is an advantage.
- An ITIL Foundation certification is a plus.
- Experience in setting up, maintaining, auditing and securing monitoring systems such as Checkmk, Wazuh and the ELK Stack is an advantage.
- Knowledge of O365, Microsoft Server, Debian, Azure, XenServer and macOS operating systems.
- Basic knowledge of PHP, SQL, Python and VoIP is a plus.
- A strong service-oriented mindset, analytical thinking, a proactive attitude and excellent problem-solving skills.
- The ability to think conceptually, flexibility and a team-oriented approach.
What Do We Offer?
- A dynamic and collaborative working environment.
- A pleasant and informal working atmosphere.
- A varied administrative role.
- The opportunity to actively contribute to the growth of an expanding international company.
- A market-competitive salary and attractive additional benefits, including a 13th-month salary, additional leave days, holiday allowance, a well-being budget, a pension scheme and more.
- A company car with a fuel card.
Who Are We?
SmartSD is a leading distributor of video surveillance, access control, and intrusion and fire detection solutions.
We operate from locations in the Netherlands, Belgium, France, Spain and Portugal. In total, our organisation has more than 200 employees who make a difference every day through their commitment and expertise.