Supervisor

NEW YORKER; Rotterdam; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

30% discount on purchases

Guidance and training

Competitive salary

8% holiday pay

Pension scheme

Bonus schemes

Travel expense reimbursement (from 10k

Job summary

NEW YORKER Rotterdam is seeking a proactive supervisor to lead the store team, acting as the first contact in the manager's absence and ensuring daily operations run smoothly.

You will drive sales and KPI targets, manage stock, coach employees, and uphold the brand standards to keep the store looking presentable and aligned with the New Yorker concept.

Qualifications

• Experience leading a team as supervisor or keyholder.
• Flexible, able to thrive in a dynamic retail environment.
• Empathetic, hands-on, and service-oriented.

Responsibilities

• Be first point of contact in the absence of store manager.
• Open and close the store and handle daily admin.
• Ensure KPIs are achieved and monitor sales and stock.
• Lead, train, coach and develop the team.
• Maintain store presentation and uphold the New Yorker concept.

Skills

Team management

Flexible attitude

Team player

Fashion passion

Dutch language

English language

German language (plus)

Job description

Responsibility

• You are the first point of contact for the employees in the absence of the store manager and assistant store manager.
• You are responsible for opening and closing the store and take care of the daily administration.
• You ensure that the KPIs are achieved.
• You keep an eye on the sales and stock results.
• You are an example for your team. You motivate, inspire and develop your team through training and coaching on the job.
• You guard the New Yorker concept and, because of your commercial insight, creativity and product knowledge, the store always looks representative.

Requirements

• Experience in managing a team (supervisor/keyholder), preferably in (fashion) retail or hospitality.
• A flexible attitude and loves a dynamic working environment.
• A team player with empathy, a hands‑on mentality, communicative and customer and service oriented.
• Passion for fashion and identifies with the New Yorker brand.
• You have no trouble entering into a conversation in Dutch or English, but if you speak German, that is certainly a plus.

Benefits

• A challenging and diverse role with room for your creativity/ideas and career opportunities.
• Guidance, coaching and training.
• 30% discount on your purchases at New Yorker.
• Good salary, 8% holiday pay and pension scheme.
• Bonus schemes and reimbursement of travel expenses (from 10km).

*Your gender doesn't matter to us - the main thing is that you fit in with us! NEW YORKER is open to all people who want to contribute to our company's success.