Supervisor

NEW YORKER; Dordrecht; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

30% discount on purchases

Reimbursement of travel expenses

Opportunities for career growth

Job summary

NEW YORKER is seeking a team supervisor in Dordrecht, Netherlands. You will manage daily store operations in the absence of higher management, ensuring KPIs and sales targets are met.

The ideal candidate has experience in team management within fashion retail, is customer-oriented, and holds MBO/HBO qualifications. Enjoy a dynamic work environment with training opportunities and attractive employee benefits.

Qualifications

• Experience in managing a team, preferably in fashion retail or hospitality.
• Proficiency in Dutch or English; German is a plus.
• Flexible attitude and enjoyment of a dynamic working environment.

Responsibilities

• Oversee daily operations in the absence of management.
• Ensure that KPIs and sales targets are achieved.
• Motivate and develop the team through training.

Skills

Team management

Customer service orientation

Communication skills

Fashion knowledge

Education

MBO/HBO work and thinking level

Job description

Job Summary

As the first point of contact for employees when the store manager and assistant store manager are absent, you will oversee daily operations, including opening and closing the store, managing administration, and ensuring KPIs and sales targets are achieved.

Responsibilities

• First point of contact for employees in the absence of the store manager and assistant store manager.
• Responsible for opening and closing the store and daily administration.
• Ensure that KPIs are achieved.
• Monitor sales and stock results.
• Motivate, inspire and develop the team through training and coaching on the job.
• Guard the New Yorker concept, maintaining commercial insight, creativity and product knowledge so the store always looks representative.

Qualifications

• Experience in managing a team (supervisor/keyholder), preferably in fashion retail or hospitality.
• MBO/HBO work and thinking level.
• Flexible attitude and enjoyment of a dynamic working environment.
• Team player with empathy, a hands‑on mentality and communication skills, customer and service oriented.
• Passion for fashion and identification with the New Yorker brand.
• Proficiency in Dutch or English; German is a plus.

Benefits

• Challenging and diverse role with opportunities for career growth and a dynamic work environment allowing room for creativity and ideas.
• Guidance, coaching, and on‑the‑job training.
• Opportunity to participate in external courses such as the BBL program for Retail Manager/Retail Specialist.
• Participation in internal trainings.
• Annual team events.
• 30% discount on New Yorker purchases.
• Reimbursement of travel expenses from 10km (100% reimbursement for public transport travel).
• Attractive salary based on experience, overtime bonus, monthly bonus schemes, vacation days, holiday pay, and pension plan.

EEO Statement

Your gender doesn't matter to us – the main thing is that you fit in with us. NEW YORKER is open to all people who want to contribute to our company's success.

Contact

Djanella Galgren
[e-mail]