Strategic Resource Planner – Field Service & Capacity

Tetra Pak; Utrecht; Hybrid; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Flexible working arrangements

Competitive compensation and benefits

Job summary

Tetra Pak is seeking a Resource Planner to ensure optimal allocation of field resources and seamless service delivery across locations including Utrecht, Brussels, and Paris. The role focuses on scheduling, capacity planning, and continuous improvement of planning processes.

You will collaborate with SARs, Project Managers, SDMs, TDEs, and cross-functional teams to secure the right resources at the right time while maintaining safety and customer satisfaction.

Qualifications

• Minimum 3-5 years of experience as a mechanical/electrical/automation engineer in food industry.
• Bachelor’s degree in business, Engineering, Operations Management, or related field, or equivalent experience.
• Strong understanding of service operations, workforce planning, and capacity management.
• Experience working with planning and scheduling systems (FSM, SAP, or equivalent).
• Strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple priorities in a dynamic operational environment.

Responsibilities

• Plan and schedule field activities using FSM and approved tools.
• Assign engineers based on skills, certifications, availability and priorities.
• Balance short- and mid-term demand against capacity and coordinate with regional resources or outsourcing.
• Ensure documentation and prerequisites are completed before field execution.
• Analyze workforce capacity, utilization trends, and future demands.
• Identify capacity gaps and mitigation plans and report risks to leadership.
• Own and operate planning processes and tools in daily interactions.
• Plan internal training demands to ensure future market-ready competences.

Skills

Analytical skills

Stakeholder management

Communication skills

Multi-priority handling

Education

Bachelor's degree in business, engineering, operations management, or related field

Tools

FSM

SAP

Job description

Tetra Pak is seeking a Resource Planner to ensure optimal allocation of field resources and seamless service delivery across locations including Utrecht, Brussels, and Paris. The role focuses on scheduling, capacity planning, and continuous improvement of planning processes.

You will collaborate with SARs, Project Managers, SDMs, TDEs, and cross-functional teams to secure the right resources at the right time while maintaining safety and customer satisfaction.