Strategic Partnerships Manager — Corporate Payments

Corpay One, Inc.; Amsterdam; Hybrid; EUR 49,000 - 73,000; Full time

Benefits offered by this job

Assigned workspace in Amsterdam, Jorda

Company-issued equipment

Formal, hands-on training

Job summary

Corpay is seeking an experienced Partnerships Account Manager for our Amsterdam, Jordaan office. You will manage day-to-day client relationships and support onboarding to ensure service delivery aligns with contracts.

You will coordinate with internal teams, analyze performance, and identify opportunities for improvement and growth. The role emphasizes collaboration across legal, compliance, and operations to serve partners.

Qualifications

• Proven experience in account management, partnership management, or a similar client-facing role within the financial services industry.
• Exceptional interpersonal and communication skills with the ability to build strong relationships and influence stakeholders at all levels.
• Strong problem-solving mindset with the ability to analyse complex issues and develop actionable strategies.

Responsibilities

• Managing day-to-day relationships for assigned customer accounts to ensure service delivery meets contractual expectations.
• Supporting customer retention by responding to service needs, coordinating issue resolution, and monitoring account activity.
• Analyzing account performance, service metrics, and customer feedback to identify improvement opportunities.
• Coordinating with Operations, Billing, and other internal teams to resolve account issues and deliver agreed solutions.
• Preparing account reviews, customer communications, and service summaries for internal and external stakeholders.
• Identifying potential risks, service gaps, or upsell opportunities and escalating appropriately.

Skills

Account management

Partnership management

Client-facing

Interpersonal skills

Communication

Problem-solving

Training delivery

Cross-functional collaboration

Job description

Corpay is seeking an experienced Partnerships Account Manager for our Amsterdam, Jordaan office. You will manage day-to-day client relationships and support onboarding to ensure service delivery aligns with contracts.

You will coordinate with internal teams, analyze performance, and identify opportunities for improvement and growth. The role emphasizes collaboration across legal, compliance, and operations to serve partners.