Strategic Key Account Customer Success Lead

Fluke Corporation; Eindhoven; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work policy

International environment in Eindhoven

Job summary

Fluke Corporation in Eindhoven is seeking a Customer Success Specialist to ensure customers derive maximum value from our products and solutions. You will build in-depth knowledge of Fluke's FPC Key Account customers, identify upsell opportunities, and help preserve recurring revenue while collaborating with cross-functional teams to deliver exceptional experiences.

You will develop trusted relationships, craft success plans, and work with internal and external partners to drive adoption,

Qualifications

• Bachelor degree in business field preferred.
• 1–2 years B2B experience in a professional industry.
• Strong knowledge of Microsoft Word, Excel, Teams, and Outlook.
• Experience with CRM (Dynamics CRM, Salesforce).

Responsibilities

• Establish trusted advisor relationship with Fluke FPC customers.
• Increase adoption, ensure retention, and grow revenue.

Skills

Spanish language

Italian language

English fluency

Interpersonal skills

Written communication

Problem solving

Education

Bachelor Degree (Business field preferred)

Tools

Microsoft Word

Excel

Teams

Outlook

Dynamics CRM

Salesforce

Job description

Fluke Corporation in Eindhoven is seeking a Customer Success Specialist to ensure customers derive maximum value from our products and solutions. You will build in-depth knowledge of Fluke's FPC Key Account customers, identify upsell opportunities, and help preserve recurring revenue while collaborating with cross-functional teams to deliver exceptional experiences.

You will develop trusted relationships, craft success plans, and work with internal and external partners to drive adoption,