French-Speaking Customer Success Specialist — Hybrid Growth

Fortive; Eindhoven; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work policy

International environment in Eindhoven

Job summary

Fortive's Fluke division is seeking a Customer Success Specialist in Eindhoven to ensure customers meet or exceed expectations with our products. You will build strong relationships with FPC key accounts and collaborate with cross-functional teams to deliver exceptional customer experiences.

With a Bachelor’s in Business and 1–2 years of B2B experience, you will support adoption, retention and revenue growth while leveraging CRM tools and MS Office.

Qualifications

• Bachelor Degree in Business or related field preferred.
• 1–2 years B2B experience in a professional industry.
• Strong working knowledge of Microsoft Word, Excel, Teams and Outlook.
• Previous experience with CRM (Dynamics CRM, Salesforce).

Responsibilities

• Establish a trusted advisor relationship with Fluke FPC customers to meet or exceed expectations.
• Leverage relationships with key accounts to increase adoption, retention and revenue.
• Develop success plans outlining critical success and growth factors for customers.
• Collaborate with internal cross-functional teams and external partners.
• Perform related duties as assigned and contribute to team problem solving.

Skills

French language

English fluency

Interpersonal skills

Communication skills

Problem solving

Time management

Education

Bachelor's degree in Business

Tools

Dynamics CRM

Salesforce

Microsoft Word

Microsoft Excel

Microsoft Teams

Outlook

Job description

Fortive's Fluke division is seeking a Customer Success Specialist in Eindhoven to ensure customers meet or exceed expectations with our products. You will build strong relationships with FPC key accounts and collaborate with cross-functional teams to deliver exceptional customer experiences.

With a Bachelor’s in Business and 1–2 years of B2B experience, you will support adoption, retention and revenue growth while leveraging CRM tools and MS Office.