Strategic IT Contract & Vendor Manager

Deloitte Netherlands; Zuid-Holland; On-site; EUR 90,000 - 130,000; Full time

Job summary

Deloitte Netherlands is seeking a proactive IT Contract Manager to own the full lifecycle of IT supplier contracts, including SaaS, cloud and managed services. You will manage MSAs, SOWs, SLAs and licensing agreements, coordinate RFPs and perform cost analyses to support budget forecasting and commercial decisions.

You will monitor contract performance, drive renewals, align with Legal and Global Procurement, and manage a portfolio of 100–120 contracts representing €30–35 million in annual spend.

Qualifications

• HBO/Bachelor or equivalent by experience.
• Advanced stakeholder management and bilingual communication (Dutch/English).
• 5+ years in IT contract management or procurement.
• Financial skills to interpret reports and budgets; translate into decisions.
• Read basic contract texts; GDPR/privacy awareness; engage Legal/Procurement.
• Procurement process knowledge including RFI/RFP/RFQ.

Responsibilities

• Register and maintain IT contracts with metadata, financial terms and change-log.
• Negotiate MSAs, SOWs, SLAs, licensing, DPA, and partner agreements.
• Participate in RFPs and end-to-end contract lifecycle management.
• Prepare weighted scorings for supplier selection and awarding.
• Perform TCO and cost-benefit analyses for targets and budgets.
• Assess contracts for terms, exit clauses, indexation and SLAs.
• Review contracts for legal/privacy/IP risks; escalate to Legal with risk assessment.
• Prepare artefacts for audits and support GDPR/security audits.
• Define and report supplier KPIs and SLAs; drive performance reviews.
• Monitor milestones and coordinate renewals/terminations.
• Match POs/invoices to contract terms; resolve discrepancies.
• Maintain contract tooling and CMDB/license management integrations.

Skills

Stakeholder management

Communication skills

Negotiation skills

Financial analysis

Budget management

Cost analysis

Contract literacy

Cloud contracts

SaaS licensing

SAM knowledge

CLM tools

ServiceNow

CMDB

License management

Excel advanced

SharePoint

Procurement processes

RFI/RFP/RFQ design

Vendor management

Risk management

Education

HBO/Bachelor degree

Contract Management certification

NEVI/CIPS

CPCM

IACCM

ITIL

Tools

ServiceNow

CMDB

License management systems

Job description

Deloitte Netherlands is seeking a proactive IT Contract Manager to own the full lifecycle of IT supplier contracts, including SaaS, cloud and managed services. You will manage MSAs, SOWs, SLAs and licensing agreements, coordinate RFPs and perform cost analyses to support budget forecasting and commercial decisions.

You will monitor contract performance, drive renewals, align with Legal and Global Procurement, and manage a portfolio of 100–120 contracts representing €30–35 million in annual spend.