Strategic Global Key Account Lead

Neways Electronics International NV; Netherlands; Remote; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Company car and bonus scheme

Flexible start/end times

Training and personal growth

Job summary

Neways Electronics International NV in the Netherlands seeks a results-driven Key Account Manager to drive multi-site growth across international customers within a high-tech EMS environment.

You translate customer strategies into executable solutions, steer performance with KPIs, and collaborate with cross-functional teams to deliver long-term profitability and outstanding customer satisfaction. This role reports to the Business Manager.

Qualifications

• Bachelor’s or Master’s degree in a technical discipline.
• Experience in commercial/account management in a technical or industrial environment.
• Experience with complex customer programs and international stakeholders.

Responsibilities

• Developing and executing multi-year account strategies for key international customers.
• Achieving revenue growth, margin targets, and long-term profitability.
• Identifying and developing new business opportunities within existing accounts.
• Expanding the Neways service portfolio (manufacturing, engineering, supply chain).
• Acting as the primary point of contact at management and executive level.
• Building and maintaining long-term strategic customer relationships.
• Ensuring high customer satisfaction across complex customer organizations.
• Proactively managing expectations and preventing escalations.
• Negotiating pricing, delivery terms, and commercial agreements.
• Monitoring commercial performance, contractual compliance, and payment conditions.
• Analyzing forecasts, market developments, and customer demand patterns.
• Driving price realization and cost-down initiatives.
• Initiating and supporting new projects and new product introductions (NPI).
• Monitoring customer programs on progress, risks, quality, and delivery performance.
• Translating customer agreements into internal processes and operational procedures.
• Acting as the voice of the customer within Customer Focus Teams (CFTs).
• Aligning strategy execution across multiple Neways production sites.
• Steering performance based on KPIs: sales pipeline, revenue, margin, OTIF, quality, escalations.

Skills

Dutch (fluent)

English (professional)

German (nice to have)

Analytical skills

Communication

Stakeholder management

Team collaboration

Strategic planning

Negotiation

Cross-functional collaboration

Education

Bachelor’s or Master’s degree in a technical discipline

Job description

Neways Electronics International NV in the Netherlands seeks a results-driven Key Account Manager to drive multi-site growth across international customers within a high-tech EMS environment.

You translate customer strategies into executable solutions, steer performance with KPIs, and collaborate with cross-functional teams to deliver long-term profitability and outstanding customer satisfaction. This role reports to the Business Manager.