Key Account Manager

Neways Electronics International NV; Son en Breugel; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Company car

Bonus scheme

Flexible start and end times

Training and personal growth

Job summary

Neways Electronics International NV is seeking a commercially driven Key Account Manager to lead strategic international accounts across multiple Neways production sites. You will translate customer strategies into executable solutions, steer performance with KPIs, and act as voice of the customer within the organization.

In this role you will develop multi-year account strategies, drive revenue growth and profitability, expand service portfolios, and maintain high-level relationships with

Qualifications

• Bachelor's or Master's degree in a technical discipline
• Relevant experience in a commercial or account management role within a technical or industrial environment
• Experience with complex customer programs and international stakeholders
• Affinity with high-tech industries such as Semiconductor, Healthcare, Industrial, or Defense

Responsibilities

• Developing and executing multi-year account strategies for key international customers
• Achieving revenue growth, margin targets, and long-term profitability
• Identifying and developing new business opportunities within existing accounts
• Expanding the Neways service portfolio (manufacturing, engineering, supply chain)

Skills

Results-driven

Analytical

Communication

Stakeholder mgmt

Collaboration

Strategic thinking

Entrepreneurial mindset

Influencing

Leadership

Education

Bachelor's or Master's in a technical discipline

Job description

Are you a commercially driven account leader? Join Neways as Key Account Manager and create sustainable customer value.

This is how you make an impact

As Key Account Manager at Neways, you play a pivotal role in driving sustainable growth, profitability, and customer satisfaction for several strategic international customers. Operating in a dynamic, high-tech EMS environment, you are commercially end responsible for your accounts across multiple Neways production locations.

You translate customer strategies and needs into concrete, executable solutions, ensuring alignment between customer expectations and Neways' operational excellence. You actively steer performance using clearly defined KPIs and work closely with multidisciplinary Customer Focus Teams (CFTs) to deliver measurable results.

Within Neways, you operate in a matrix organization with both hierarchical and functional reporting lines. You report directly to the Business Manager and play a central role within the Customer Focus Teams. In this role, you ensure alignment between account strategy and execution across multiple sites and act as the voice of the customer throughout the organization.

This is what we offer you

At Neways, you will join a warm and people-oriented working environment where personal contact and collaboration are highly valued. We offer plenty of room for personal development, freedom for your own initiatives, and opportunities to grow within the organization.

In addition, we offer:

Flexible start and end times

Opportunities for training and personal growth

A company car and bonus scheme

This is what you bring to the team

Education & Experience

Bachelor's or Master's degree in a technical discipline

Relevant experience in a commercial or account management role within a technical or industrial environment

Experience with complex customer programs and international stakeholders

Affinity with high-tech industries such as Semiconductor, Healthcare, Industrial, or Defense

Languages

Dutch - fluent

English - professional level

German - good command is a plus

Results-driven and decisive mindset

Strong analytical capabilities

Excellent communication and interpersonal skills

High organizational sensitivity and stakeholder awareness

Strong collaboration and bridge-building skills

Pragmatic and structured approach

Innovative and entrepreneurial mindset

Strong influencing and persuasion skills

Ability to inspire and motivate multidisciplinary teams

You combine strategic insight with hands-on pragmatism and confidently represent the Neways strategy, both internally and towards your customers.

Job requirements

Your daily responsibilities include

Developing and executing multi-year account strategies for key international customers

Achieving revenue growth, margin targets, and long-term profitability

Identifying and developing new business opportunities within existing accounts

Expanding the Neways service portfolio (manufacturing, engineering, supply chain)

Relationship Management

Acting as the primary point of contact at management and executive level

Building and maintaining long‑term strategic customer relationships

Ensuring high customer satisfaction across complex customer organizations

Proactively managing expectations and preventing escalations

Negotiating pricing, delivery terms, and commercial agreements

Monitoring commercial performance, contractual compliance, and payment conditions

Analyzing forecasts, market developments, and customer demand patterns

Driving price realization and cost‑down initiatives

Program & Project Management

Initiating and supporting new projects and new product introductions (NPI)

Monitoring customer programs on progress, risks, quality, and delivery performance

Translating customer agreements into internal processes and operational procedures

Internal Collaboration & Performance Steering

Acting as the voice of the customer within Customer Focus Teams (CFTs)

Aligning strategy execution across multiple Neways production sites

Actively steering performance based on a structured set of KPIs, including:

Commercial KPIs: sales pipeline development, conversion, and share of wallet

Financial KPIs: revenue growth, margin development, price realization, and cost‑down

Operational KPIs: delivery reliability (OTIF), quality (PPM), and escalations

Translating KPIs into concrete actions, improvement initiatives, and steering decisions

Ensuring KPI alignment across teams and sites, and monitoring performance through structured reviews

Using data and insights to drive decision‑making and prioritization

In this role, you take a leading position in steering both customer relationships and internal performance. You act as a bridge between the customer organization and Neways' operational teams, providing direction based on data, insights, and strategic priorities. You guide multidisciplinary teams, challenge the status quo when needed, and ensure decisions are focused on long‑term value creation.

Additionally, you continuously develop your understanding of customer industries (e.g. Semiconductor, Defense, Industrial, Healthcare) and translate market developments into concrete opportunities for Neways.