Retail Sales Associate — Create Memorable Customer Experiences

Crocs, Inc.; Roermond; On-site; EUR 17,000 - 22,000; Full time

Job summary

Crocs, Inc. in Roermond, Netherlands is seeking a customer-focused retail team member to deliver outstanding service and uphold our brand standards in-store. You’ll help customers with product knowledge, visual presentation, and smooth point-of-sale experiences.

You will collaborate with colleagues, maintain stock and store cleanliness, and participate in promotions while adapting to a flexible schedule including nights and weekends.

Qualifications

• Flexible schedule including nights, weekends, holidays.
• Passion for retail and creating memorable shopping experiences.
• Strong communication and interpersonal skills.
• Proactive and detail-oriented in daily tasks.
• Represent Crocs as a brand ambassador.

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model.
• Contribute to a positive team environment with ideas and concerns.
• Learn and assist in departments within the store: consumer service, product knowledge, visual presentation, and stock room management.
• Support daily retail operations: POS, stock replenishment, pricing/markdowns, loyalty promotions, cleanliness, and recovery standards.
• Lead by example with Store Management to improve KPIs through sales-driven techniques.
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Retail experience

Job description

Crocs, Inc. in Roermond, Netherlands is seeking a customer-focused retail team member to deliver outstanding service and uphold our brand standards in-store. You’ll help customers with product knowledge, visual presentation, and smooth point-of-sale experiences.

You will collaborate with colleagues, maintain stock and store cleanliness, and participate in promotions while adapting to a flexible schedule including nights and weekends.