Retail Sales Pro: Flexible Hours & Memorable Experiences

Crocs; Netherlands; Remote; EUR 24,000 - 32,000; Full time

Job summary

Crocs, Inc. is seeking a dedicated retail team member in the Netherlands to deliver outstanding customer experiences. You will engage shoppers, learn product knowledge, and support daily store operations to ensure a seamless shopping journey.

The role requires flexibility for nights, weekends, and holidays, with a passion for delivering memorable moments in-store and contributing to a high-energy team environment. Crocs encourages initiative and strong customer-focused service.

Qualifications

• Experience delivering exceptional customer service in a fast-paced retail environment.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong communication and interpersonal skills.
• Proactive and detail-oriented with a customer-first mindset.

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
• Proactively contribute to creating an enjoyable team environment that fosters sharing of suggestions, ideas and concerns.
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in daily store operations such as POS management, stock replenishment, pricing and markdowns, loyalty programs, and cleanliness.
• Lead by example and collaborates with Store Management to improve personal KPIs through sales-driven techniques.
• Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

Skills

Customer service

Retail sales

Communication

Team collaboration

Job description

Crocs, Inc. is seeking a dedicated retail team member in the Netherlands to deliver outstanding customer experiences. You will engage shoppers, learn product knowledge, and support daily store operations to ensure a seamless shopping journey.

The role requires flexibility for nights, weekends, and holidays, with a passion for delivering memorable moments in-store and contributing to a high-energy team environment. Crocs encourages initiative and strong customer-focused service.