Store Lead & Customer Experience Champion

Episode; Hem; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Fun working environment

Friendly team

Personal development opportunities

Positive impact in fashion

Job summary

Episode is a market leader in second-hand clothing with 17 stores across 6 countries. The Key Holder will be the face of the store, supporting the management team and providing excellent customer service.

This role involves opening/closing the store, visual merchandising, and collaboration with the team to drive great results. We seek energetic, open-minded individuals fluent in English, with at least 2 years of retail experience and availability on week and weekend days.

Qualifications

• Minimum of 2 years of experience in a retail environment.
• Fluent English is required.
• Energetic and a hands-on mentality.

Responsibilities

• Support the management team.
• Open and close the store.
• Deliver excellent customer service with a smile.
• Visual Merchandising of the store and processing delivered goods.
• Collaborate with the team to achieve the best results.

Skills

Retail experience

English fluency

Energetic & hands-on

Job description

Episode is a market leader in second-hand clothing with 17 stores across 6 countries. The Key Holder will be the face of the store, supporting the management team and providing excellent customer service.

This role involves opening/closing the store, visual merchandising, and collaboration with the team to drive great results. We seek energetic, open-minded individuals fluent in English, with at least 2 years of retail experience and availability on week and weekend days.