Lead Store Advisor: Retail Leader & Customer Experience

ON.com LLC; Amsterdam; Híbrido; EUR 40.000 - 42.000; Jornada completa

Descripción de la vacante

ON Amsterdam is seeking a Lead Store Advisor to lead our retail team and deliver premium customer experiences. You will mentor Store Advisors, drive sales, and ensure smooth store operations from opening to closing.

With 3+ years in retail and at least 1 year in a supervisory role, you bring strong communication, visual merchandising, and a passion for running, fashion, or sports. Fluency in English is essential, and you thrive in a fast-paced environment.

Formación

• 3+ years in retail with at least 1 year in a supervisory or leadership role.
• Experience in Running, Fashion or Sports is a plus, but passion in these areas is essential.
• Excellent communication and interpersonal skills to connect with customers and mentor the team.
• Proactive, quick to learn, and able to manage multiple tasks in a busy store.
• Strong visual merchandising standards and attention to store presentation.

Responsabilidades

• Brand Champion: embody brand philosophy and deliver premium customer service.
• Team Leadership: supervise, mentor, and motivate Store Advisors and optimize daily zones.
• Product and Brand Knowledge: stay current on product specs and brand initiatives.
• Operational Excellence: assist inventory, stock, and store processes.
• Cross-Functional Collaboration: work with store leadership on FoH/BoH and VM performance.

Conocimientos

Team leadership

Customer service

Communication

English proficiency

Visual merchandising

Descripción del empleo

ON Amsterdam is seeking a Lead Store Advisor to lead our retail team and deliver premium customer experiences. You will mentor Store Advisors, drive sales, and ensure smooth store operations from opening to closing.

With 3+ years in retail and at least 1 year in a supervisory role, you bring strong communication, visual merchandising, and a passion for running, fashion, or sports. Fluency in English is essential, and you thrive in a fast-paced environment.