Store Manager

Suitsupply; Rotterdam; On-site; EUR 45,000 - 87,000; Full time

Benefits offered by this job

Competitive salary 4,000–7,800 €/month

Top-tier training program

Clothing allowance & employee discount

Career growth opportunities

Travel opportunities to other stores

Job summary

Suitsupply Rotterdam is seeking a Store Manager to lead a high-volume fashion store and drive sales while delivering an exceptional customer experience. You will coach a large team, ensure brand standards, and manage P&L responsibilities.

Collaborate with training and HR, set team objectives, and recruit top talent through market networking. The role may include travel to other stores to share best practices and support growth.

Qualifications

• 5+ years leading a high-volume store with 50+ staff.
• Strong leadership and coaching abilities.
• Excellent communication, customer service and organization.
• Proactive and strategic mindset.
• Fluent professional English; Dutch is a plus.

Responsibilities

• Lead and develop a professional store team to achieve company goals.
• Collaborate with training teams to develop a gold standard team.
• Establish weekly/monthly objectives for the team.
• Ensure all employees present professionally and provide top customer service.
• Recruit top talent by networking in the market.
• Own store P&L and manage budgets (salary, expenses, inventory).
• Ensure merchandise is attractively displayed per visual guidelines.
• Ensure store standards and operations meet company standards.
• Collaborate with store support departments to optimize resources.
• Align with HR on policies and development planning for the team.

Skills

Store leadership

Customer service

Team coaching

Sales targets

People management

Job description

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:

• Exceptional customer service/clienteling skills
• Minimum of 5 years' experience in leading a top volume door with staff exceeding 50 employees and/or multi-unit door experience
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including evenings, weekends, and holidays

What you will get:

• Competitive salary between €4,000-€7,800 per month for a full-time contract, plus a lucrative bonus structure.
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad