Store Experience Pro: Elevate Customer Journeys

ON; Amsterdam; On-site; EUR 34,000 - 37,000; Full time

Job summary

ON is seeking a Store Advisor in Amsterdam to deliver exceptional customer service and drive sales. You will guide customers through their shopping journey, manage stock, and execute visual merchandising plans to enhance the store experience.

The role requires 1+ years in retail or customer service, with English fluency and German conversational ability. Weekend/evening work may be required in a dynamic retail environment, with salary between €34,000 and €37,000 per year.

Qualifications

• 1+ years of relevant experience in retail or customer service.
• Experience in premium, luxury or sports retail is a plus.
• Understanding of customer service excellence and ability to engage customers.

Responsibilities

• Respond to customer inquiries and resolve issues to ensure a positive shopping experience.
• Assist with unpacking, back-stocking, and organizing deliveries to maintain inventory.
• Maintain a clean, organized, and safe work environment following H&S standards.
• Support daily operational tasks such as restocking shelves and updating displays.
• Contribute ideas for in-store events and community engagement to boost store presence.

Job description

ON is seeking a Store Advisor in Amsterdam to deliver exceptional customer service and drive sales. You will guide customers through their shopping journey, manage stock, and execute visual merchandising plans to enhance the store experience.

The role requires 1+ years in retail or customer service, with English fluency and German conversational ability. Weekend/evening work may be required in a dynamic retail environment, with salary between €34,000 and €37,000 per year.