Solutions Engineer: AV & UC for Modern Workspaces

DEKOM AG; Breda; On-site; EUR 55,000 - 85,000; Full time

Job summary

DEKOM AG is seeking a Solutions Engineer to translate customer needs into modern workplace and collaboration solutions. You will design AV and Unified Communications environments that are scalable, supportable and ready for delivery, working with customers, Account Managers and partners.

You will lead technical discovery workshops, translate requirements into practical AV/UC solutions, design meeting spaces and present concepts to stakeholders.

Qualifications

• 3+ years in AV/UC or workplace technology.
• Experience translating customer requirements into feasible and commercially realistic solutions.
• Knowledge of Microsoft Teams Rooms and Microsoft 365 dependencies.
• Experience conducting customer workshops, technical discovery sessions and solution presentations.
• Dutch (CEFR B2 or higher) and English (CEFR B2 or higher).
• Willingness to travel within the Netherlands, Belgium and occasionally internationally.
• Relevant technical education or equivalent professional experience in AV, IT, UC or solution engineering.

Responsibilities

• Lead technical discovery workshops and identify business, user and technical requirements.
• Translate customer requirements into practical AV, UC and workplace technology solutions.
• Design high-level concepts for meeting spaces and collaboration areas.
• Present solution concepts and technical implications to customers and stakeholders.
• Support Account Managers with quotations, proposals and tenders.
• Define project scope, assumptions, dependencies and acceptance criteria.
• Collaborate with Designers and Engineers to convert concepts into detailed design and BOMs.
• Advise customers on Teams Rooms, licensing, connectivity and service readiness.
• Stay up to date on workplace technology and industry developments.

Skills

AV

Unified Communications

Workplace technology

Pre-sales engineering

Solution architecture

Education

Technical education in AV/IT/UC

Tools

Microsoft Teams Rooms

Microsoft 365

Q-SYS

QSC

Job description

DEKOM AG is seeking a Solutions Engineer to translate customer needs into modern workplace and collaboration solutions. You will design AV and Unified Communications environments that are scalable, supportable and ready for delivery, working with customers, Account Managers and partners.

You will lead technical discovery workshops, translate requirements into practical AV/UC solutions, design meeting spaces and present concepts to stakeholders.