Shift Supervisor: Coffee Shop Leader & Coach

Starbucks Netherlands; Rotterdam; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

5 weeks holiday a year

Quarterly Bonus Plan

Free drinks when you’re on shift

Commuter cost coverage

Job summary

Starbucks Netherlands is hiring for store roles focused on delivering a welcoming customer experience. You will prepare beverages and food according to standard recipes, interact with customers, and support coworkers to maintain smooth store operations.

The role requires conversational Dutch and fluent English, with an emphasis on teamwork, reliability, and strong interpersonal skills. Competitive benefits and development opportunities are available.

Qualifications

• Fluency in Dutch is required for customer interactions and daily store operations.
• Fluent English is essential for communicating with customers and colleagues.
• Strong verbal communication and interpersonal skills are needed in a fast-paced retail setting.
• Ability to work well in a team, follow directions, and adapt to changing tasks.

Responsibilities

• Provide quality beverages and food per Starbucks recipes and customer requests.
• Handle cash transactions and maintain store safety and security.
• Direct and coach colleagues to ensure smooth operation during shifts.
• Learn quickly and apply training to real-store scenarios.

Skills

Conversational Dutch

Fluent English

Effective communication

Strong interpersonal skills

Team oriented

Customer focus

Ability to learn quickly

Job description

Starbucks Netherlands is hiring for store roles focused on delivering a welcoming customer experience. You will prepare beverages and food according to standard recipes, interact with customers, and support coworkers to maintain smooth store operations.

The role requires conversational Dutch and fluent English, with an emphasis on teamwork, reliability, and strong interpersonal skills. Competitive benefits and development opportunities are available.