Shift Lead - Coffee & Guest Experience

Starbucks France; Den Haag; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

5 weeks vacation

Quarterly bonus

Training & development

Free drinks on shift

Starbucks Global Academy access

Employee discounts

Job summary

Starbucks France in Den Haag, Netherlands, is seeking enthusiastic partners to join our retail store team. You will greet customers, prepare beverages and food, and deliver outstanding service in a fast-paced environment.

We offer comprehensive development programs, a quarterly bonus plan, and generous benefits. This role emphasizes teamwork, reliability, and a passion for coffee culture.

Qualifications

• Regular attendance and punctuality are required.
• Availability for flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Cash handling and adherence to store safety standards.
• Minimum six months of customer-facing experience.
• Food and beverage preparation and customer customization familiarity.
• Delegating tasks to teammates when needed.

Responsibilities

• Prepare and serve beverages and food to standard recipes and customer specifications.
• Engage customers with a warm, friendly attitude and assist with orders.
• Maintain store cleanliness and safety, including cash handling and security.
• Collaborate with teammates to ensure efficient service during peak times.

Skills

Dutch (conversational)

Fluent English

Interpersonal skills

Teamwork

Customer service

Job description

Starbucks France in Den Haag, Netherlands, is seeking enthusiastic partners to join our retail store team. You will greet customers, prepare beverages and food, and deliver outstanding service in a fast-paced environment.

We offer comprehensive development programs, a quarterly bonus plan, and generous benefits. This role emphasizes teamwork, reliability, and a passion for coffee culture.