Shift Supervisor: Lead Coffee Team & Customer Moments

Starbucks Netherlands; Utrecht; On-site; EUR 23,000 - 32,000; Full time

Benefits offered by this job

5 weeks vacation per year

Quarterly Bonus Plan

Extensive management training

Free drinks on shift

Starbucks Global Academy access

Free bag of coffee or capsules weekly;

30% staff discount on food, beverages,

Commuter cost coverage

Health insurance discount

Premium pension plan

Long-term career opportunities

Job summary

Starbucks Netherlands in Utrecht is seeking friendly team members to deliver warm service and craft beverages to standard recipes. You will help maintain a welcoming store environment and support customers with a positive experience.

Required are six months of customer-facing work, fluency in English and conversational Dutch, and the ability to work flexible hours including early mornings, evenings, weekends, nights, and holidays.

Qualifications

• Six (6) months of experience in a role with frequent customer interaction
• Able to prepare and coach the preparation of beverages and foods to standard recipes
• At least six (6) months of experience delegating tasks and coordinating two or more employees
• Conversational Dutch and fluent English
• Available for flexible hours including early mornings, evenings, weekends and holidays

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Fluent English

Dutch language

Retail knowledge

Job description

Starbucks Netherlands in Utrecht is seeking friendly team members to deliver warm service and craft beverages to standard recipes. You will help maintain a welcoming store environment and support customers with a positive experience.

Required are six months of customer-facing work, fluency in English and conversational Dutch, and the ability to work flexible hours including early mornings, evenings, weekends, nights, and holidays.