ServiceNow Solution Advisor / Presales Consultant

DXC Technology Company; Rijswijk; Hybrid; EUR 90,000 - 140,000; Full time

Benefits offered by this job

Comprehensive social benefits

Flexible hybrid work hours

Training and mentoring

Job summary

DXC Technology is seeking a ServiceNow Solution Advisory / Presales Consultant in the Benelux region. You will lead advisory engagements, design actionable recommendations, and drive value creation with the ServiceNow platform.

Collaborate with consulting, engineering, and delivery teams to ensure senior stakeholder alignment. You will build proposals, create estimates, and guide opportunities through to deal closure, while embracing a hybrid work setup and cross‑functional collaboration across

Qualifications

• Bachelor or Master’s degree in business or computer science.
• 10+ years of process experience.
• 6+ years ServiceNow experience.
• Understanding of enterprise Service Management concepts.
• Advanced ServiceNow product experience across key process areas.
• Multiple years in similar Presales roles.
• Fluent in Dutch & English; French is a plus.

Responsibilities

• Apply a structured advisory methodology to assess a customer landscape and design actionable recommendations using ServiceNow.
• Identify value-creation opportunities within ServiceNow, including workflow digitization and operating-model improvements.
• Lead ServiceNow engagements or presales workstreams end-to-end with high-quality delivery and stakeholder alignment.
• Identify opportunities and contribute to proposals, estimates, and account team collaboration.
• Collaborate with clients and DXC teams to align business priorities with ServiceNow capabilities.
• Share best practices and contribute to internal knowledge bases and accelerators.
• Engage senior IT leaders to present options and secure buy-in for transformations.

Skills

Requirements elicitation

Analytical thinking

Presentation skills

Communication skills

Stakeholder engagement

Problem-solving

Proactive mindset

Willingness to travel

Education

Bachelor/Master’s degree in business or computer science

Tools

ServiceNow platform

Job description

Job Scope/Summary

To support our continuous growth in the ServiceNow Business Group in the Benelux, we are looking for a ServiceNow Solution Advisory / Presales Consultant. DXC ServiceNow Solution Advisory is at the forefront of transformation, combining strategic vision and outcome‑focused execution with the power of the ServiceNow platform. You will be working closely with our Consulting & Engineering professionals, change specialists, and data & AI experts. This diverse mix of specialized skills enables us to craft ServiceNow‑driven strategies tailored to each client’s unique needs. As a trusted partner, you will work with senior leaders and multidisciplinary teams to deliver impactful business outcomes and address the strategic and operational challenges our clients face. Our ServiceNow Solution Advisory Consultants focus on innovation and outcome‑driven value creation, helping clients shape their digital future with ServiceNow.

About us

DXC Technology is the world’s leading independent, end‑to‑end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next‑generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. DXC ServiceNow Advisory unites strategic vision and outcome‑focused execution with a strong technology backbone.

Job Specifics / Responsibilities

• Apply a structured advisory methodology to assess a customer’s current landscape, identify maturity gaps, and design actionable recommendations to solve complex business and technology challenges using the ServiceNow platform.
• Pinpoint and prioritize value‑creation opportunities within ServiceNow, including workflow digitization, operating‑model improvements, cross‑platform integrations, and the adoption of new ServiceNow products—based on assessments, visioning sessions, and business/IT performance analysis.
• Independently lead ServiceNow strategic engagements or presales workstreams end‑to‑end, ensuring high‑quality delivery across client satisfaction, value definition, solution design, roadmap creation, and coordination with technical and delivery teams.
• Identify and follow up on opportunities within the ServiceNow ecosystem, contributing to business development by shaping proposals, creating solution estimates, and partnering with account teams through to successful deal closure.
• Collaborate closely with clients and DXC teams to align business priorities, operating models, and technology roadmaps with ServiceNow capabilities, ensuring a cohesive platform strategy that supports long‑term enterprise transformation.
• Develop and share ServiceNow best practices and platform expertise by actively contributing to internal communities of practice, knowledge repositories, and capability accelerators.
• Engage confidently with senior stakeholders (IT leadership, business directors, C‑level) to present recommendations, validate strategic options, and secure buy‑in for ServiceNow‑driven transformations, including situations that require alternative approaches or trade‑off decisions.

Working Relationships

External: CIO’s, CEO’s, Senior stakeholders Client architects Product Owners

Internal: Sales / Account Manger, Delivery leaders Architects, Solution Consultants, Project Managers

What You Bring With You

• Bachelor/master’s degree in business or computer science
• 10+ years of Process Experience
• 6+ years ServiceNow experience
• Understanding of (enterprise) Service Management concepts, delivery assurance principles and procedures
• Advanced ServiceNow product experience and understanding of multiple key process areas within the platform
• Multiple years’ experience in similar (Presales) role
• Ability to work independently and in teams
• Fluent in Dutch & English. French would be a good asset

Skills And Qualities

• Requirements elicitation & analytical thinking
• Strong presentation & communication skills
• Extensive ServiceNow knowledge (by Certifications and accreditations)
• Customer focus
• Strong consulting and stakeholder engagement skills
• Strong communication and problem‑solving skills
• Proactive and curious mindset
• Willingness to travel

What we offer you

• Comprehensive social benefits
• An attractive salary package
• Flexible working hours in a hybrid work environment
• Facilitating workplace at home.
• Training and mentoring to support the implementation projects.
• Lived values that make us one of the most attractive employers worldwide.
• DXC Technology stands for equal opportunities and offers employees the compatibility of family and work as well as continuous development opportunities.

DXC Technology stands for equal opportunities, namely we do not discriminate on the basis of race, religion, color, sex, age, disability or sexual orientation.

All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.

At DXC Technology, we believe strong connections and community are key to our success.

Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

We’re committed to fostering an inclusive environment where everyone can thrive.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.