ServiceNow ITOM Consultant: Strategy & Delivery

Plat4mation; Utrecht; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Bonus based on company performance

Holiday allowance (25 days)

Transportation, internet, and phone allowance

Room for personal growth

Multicultural workplace

Job summary

A global IT consulting firm is looking for an experienced ITOM Business Consultant to engage with clients and deliver impactful ServiceNow solutions. You will guide organizations through the full lifecycle of ITOM projects, ensuring alignment with business goals. The ideal candidate has over 5 years of experience in IT Operations Management and strong knowledge of ServiceNow ITOM. This position offers significant room for career growth within a flexible and multicultural environment.

Qualifications

• 5+ years of experience in IT Operations Management consulting.
• Strong knowledge of ServiceNow ITOM and CMDB.
• Ability to communicate with both technical and non-technical stakeholders.

Responsibilities

• Engage with clients to assess IT operations and identify opportunities.
• Lead workshops to define ITOM strategies and roadmaps.
• Translate business requirements into functional specifications.

Skills

IT Operations Management

ServiceNow ITOM

Communication with stakeholders

Automation and optimization

Education

Bachelor's or Master's degree in Computer Science or related field

Tools

ServiceNow

IT4IT

ITIL

Job description

A global IT consulting firm is looking for an experienced ITOM Business Consultant to engage with clients and deliver impactful ServiceNow solutions. You will guide organizations through the full lifecycle of ITOM projects, ensuring alignment with business goals. The ideal candidate has over 5 years of experience in IT Operations Management and strong knowledge of ServiceNow ITOM. This position offers significant room for career growth within a flexible and multicultural environment.