ServiceNow Developer (AI & Platform Delivery) 10832240

ITproposal; Amsterdam; On-site; EUR 70,000 - 100,000; Full time

Job summary

ITproposal in Amsterdam, Netherlands is seeking a seasoned ServiceNow Developer to join a high-performance delivery pod. You will configure and customize the Now Platform, develop AI-driven features with Now Assist and Agentic AI, and work under architects and senior technical consultants to deliver complex tasks.

The role requires 6–8 years of delivery experience, strong JS/GlideScript skills, and collaboration across cross-functional teams.

Qualifications

• 6–8 years of ServiceNow delivery experience.
• Strong hands-on configuration capabilities.
• Experience with AI features delivery and collaboration with architects.

Responsibilities

• Execute build and configuration tasks aligned with architectural direction.
• Deliver AI-driven features using Now Assist and Agentic AI flow design.
• Configure and customize the ServiceNow platform using JavaScript and GlideScript.
• Set up and model CMDB foundations, including population and data structuring.
• Design workflows and integrations using Flow Designer.
• Perform test execution, defect triage, and resolution.
• Produce updates and risk flags for project leadership.
• Work independently following PACE playbooks and delivery standards.

Skills

JS/GlideScript

CMDB data modeling

Flow Designer

Now Assist / Agentic AI

Business rule design

Test execution

Job description

About the job ServiceNow Developer (AI & Platform Delivery) 10832240

ServiceNow Developer (AI & Platform Delivery)

Requirement ID: 10832240 Location: Amsterdam, Netherlands Start Date: 01 Oct 2026 Duration: 4 Months Status: Open Experience Level: 6–8 Years

Role Overview

We are seeking a skilled ServiceNow Developer to serve as a core delivery resource within a high‑performance pod. The ideal candidate has strong hands‑on configuration capabilities, solid AI feature delivery experience, and the ability to execute build tasks under the guidance of architects and senior technical consultants.

Key Responsibilities

• Execute build and configuration tasks aligned with architectural direction.
• Deliver AI-driven features using Now Assist and Agentic AI flow design.
• Configure and customize the ServiceNow platform using JavaScript and GlideScript.
• Set up and model CMDB foundations, including population and data structuring.
• Design workflows and integrations using Flow Designer.
• Perform test execution, defect triage, and resolution.
• Produce clear written updates, progress reports, and risk flags for project leadership.
• Work independently following PACE playbooks and delivery standards.

Technical Skills & Expertise

• Platform configuration & customization (JS, GlideScript)
• CMDB foundation setup, population, and data modeling
• Flow Designer for custom workflows & integrations
• Now Assist skills and Agentic AI flow design
• Business rule design & process analysis
• Test execution, defect triage & resolution

Behavioural Competencies

• Independent execution aligned to PACE delivery playbooks
• Clear and structured written communication
• Proactive risk identification and escalation
• Strong collaboration within cross-functional delivery pods

Certifications (Preferred / In Progress)

• CSA – Certified System Administrator
• CIS x2 – Certified Implementation Specialist
• CAD – Certified Application Developer (in progress)

Experience

• 6–8 years of ServiceNow delivery experience
• Proven capability in platform configuration and workflow design
• Experience supporting architects and senior technical consultants in enterprise delivery environments

Work Location

Amsterdam, Netherlands (TNDL – Amsterdam)

Contract Details

• Start Date: 01 October 2026
• Duration: 4 months
• Engagement: Full-time contract