Global ServiceNow Solution Architect for Growth

Action; Zwaagdijk-Oost; On-site; EUR 90,000 - 130,000; Full time

Job summary

Action is seeking a ServiceNow Solution Architect to design end-to-end platform solutions that align with enterprise architecture and business objectives. You will translate complex business needs into scalable ServiceNow designs, collaborating with stakeholders across multiple domains to deliver value.

You will guide solution development from concept through implementation, ensuring consistency with architectural principles while reducing tech debt and supporting growth across Action's European

Qualifications

• 5+ years of experience designing enterprise-scale ServiceNow solutions.
• Experience designing from architectural perspective, not just operations.
• Strong ability to translate business requirements into technical designs.
• Experience in large, complex organizations with multiple stakeholders.
• Certified knowledge of the ServiceNow platform applied to enterprise environments.
• Strong stakeholder management and communication in English.
• Ability to simplify complex technical concepts.

Responsibilities

• Design end-to-end ServiceNow platform solutions that support Action's business objectives.
• Translate business requirements into scalable, maintainable and future-proof solution designs.
• Collaborate with stakeholders across multiple business domains to understand challenges and define the best solution approach.
• Ensure solutions align with enterprise architecture standards, architectural principles and ServiceNow best practices.
• Identify, manage and reduce technical debt while contributing to the long-term platform roadmap.
• Support development and operations teams during implementation and validate that delivered solutions meet architectural standards.
• Drive continuous improvement and challenge existing processes where better solutions are available.
• Communicate architectural decisions clearly to both technical and non-technical audiences.
• Act as the bridge between business stakeholders, technology departments, developers and architects.
• Contribute to the further growth, adoption and maturity of the ServiceNow platform across Action.

Skills

ServiceNow

Enterprise-scale design

Stakeholder management

English communication

Architectural perspective

Tools

ServiceNow

Job description

Action is seeking a ServiceNow Solution Architect to design end-to-end platform solutions that align with enterprise architecture and business objectives. You will translate complex business needs into scalable ServiceNow designs, collaborating with stakeholders across multiple domains to deliver value.

You will guide solution development from concept through implementation, ensuring consistency with architectural principles while reducing tech debt and supporting growth across Action's European