Senior TAM — SaaS & Telephony (UK Remote)

Spectrum IT Recruitment; Alkmaar; Remote; EUR 57,623 - 80,672; Full time

Job summary

A recruitment agency is seeking a Senior Technical Account Manager to provide post-sales technical support and customer management. Ideal candidates should have over 5 years of experience in technical services within software or telecommunications. This role involves collaborating with various teams to ensure a positive customer experience and successful technology deployment. The position is UK remote, requiring applicants to be based in the UK and eligible for security clearance.

Qualifications

• 5+ years in a Technical Services role in software or telecommunications.
• Demonstrated proficiency in technical problem solving in Software or Telephony.
• Excellent analytical and troubleshooting skills with customers.

Responsibilities

• Provide post-sales technical support and customer management.
• Assist customers with operational and technical queries.
• Collaborate with sales and technical teams to ensure customer success.

Skills

Technical problem solving

Analytical skills

Customer service

Communication skills

Job description

A recruitment agency is seeking a Senior Technical Account Manager to provide post-sales technical support and customer management. Ideal candidates should have over 5 years of experience in technical services within software or telecommunications. This role involves collaborating with various teams to ensure a positive customer experience and successful technology deployment. The position is UK remote, requiring applicants to be based in the UK and eligible for security clearance.