Strategic Technical Account Lead - Enterprise SaaS Adoption

Siemens AG

Rotterdam

Hybrid

EUR 100,000 - 189,000

Full time

14 days+

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Job summary

Siemens Software seeks a Technical Account Manager (TAM) to lead post-sale technical adoption, foster customer self-sufficiency, and guide strategic architecture decisions across Mendix, Graph Studio, AI Cloud, and S AS Language Compiler tools. You will drive adoption plans, coordinate across AEs, Specialists, and Expert Services, and translate customer insights into product feedback.

The role blends hands-on prototyping with strategic advisory, focusing on trusted relationships with CIOs/CTOs

Qualifications

Degree in computer science, engineering, or a related field; advanced degrees welcome.
Demonstrated experience in technical customer management, consultancy, presales, or similar roles within software or technology.

Responsibilities

Build trusted relationships with customer stakeholders like CIOs, CTOs, and enterprise architects; serve as their strategic technical advisor.
Lead technical kickoffs and adoption enablement activities to drive customer self-sufficiency.
Shape new technical use cases and identify scaling opportunities across products.
Track adoption health and pipelines while supporting internal reviews and account planning.
Share adoption best practices and mentor TAMs and team members.