Senior Spares Account Leader – Growth & Partnerships

ASM; Almere; Sur place; EUR 120 000 - 160 000; Plein temps

Résumé du poste

ASM, a leading global supplier of semiconductor wafer processing equipment, seeks a Senior Manager, Spares Account Management to lead critical accounts, drive revenue growth, and ensure top-tier customer satisfaction. You will collaborate across sales, service, and operations to deliver exceptional experiences and expand account value.

You will coach a high-performance team, manage inventory and demand planning interfaces, and leverage CRM and Power BI to track KPIs and forecast demand.

Qualifications

• Bachelor's degree required in Business, Sales, Marketing, Supply Chain, Operations, or related field.
• 10+ years of account management, customer success, sales, operations, or strategic relationship management experience, including mentoring teams.
• Experience managing large, complex, or enterprise-level customer accounts.
• Strong business acumen and commercial management skills.
• Excellent communication and presentation skills; ability to influence stakeholders at all levels.
• Proficiency with CRM, Power BI, and Microsoft Office Suite.
• Willingness to travel to customer sites up to 50%.

Responsabilités

• Lead, manage, grow, and strengthen relationships with key accounts and drive revenue growth.
• Serve as a trusted business advisor to customers and align objectives with company offerings.
• Collaborate cross-functionally with Sales, Customer Service, Operations, Supply Chain, Finance, and Leadership.
• Coach and develop the account management team, set expectations, and foster a high-performance culture.
• Own reporting and KPI management for assigned accounts and deliver regular performance reviews.
• Coordinate with Buyers/Procurement, Supply Chain, Planning, Logistics, and Service Operations to resolve supply constraints.

Formation

Bachelor's degree in Business, Sales, Marketing, Supply Chain, Operations, or related field

MBA or advanced business degree

Outils

Power BI

CRM systems

Microsoft Office Suite

Description du poste

ASM, a leading global supplier of semiconductor wafer processing equipment, seeks a Senior Manager, Spares Account Management to lead critical accounts, drive revenue growth, and ensure top-tier customer satisfaction. You will collaborate across sales, service, and operations to deliver exceptional experiences and expand account value.

You will coach a high-performance team, manage inventory and demand planning interfaces, and leverage CRM and Power BI to track KPIs and forecast demand.