Senior SME Sales Director – Netherlands

Mastercard; Amsterdam; On-site; EUR 150,000 - 210,000; Full time

Job summary

Mastercard is seeking a Director, Specialist Sales Netherlands SME to lead and accelerate the sales of SME products and services in the Dutch market. The role focuses on shaping client conversations, guiding Account Managers, and driving growth through channel partnerships and market-aware strategies.

You will collaborate with regional product teams and the Customer Solutions Centre to develop go-to-market plans, optimize the pipeline, and deliver measurable revenue outcomes in a highly matrixed

Qualifications

• Strong consultative selling skills with the ability to coach Account Managers on SME opportunities.
• Deep knowledge of the Dutch payments market, including issuing, acquiring, SME banking needs and local market dynamics.
• Experience working with, or through, channel distribution partners to drive scalable commercial outcomes.
• Proven ability to develop and implement practical, measurable business plans that convert strategy into sales execution.
• Strong track record of achievement in a sales or business development role, ideally in financial services, payments or SME banking.
• Ability to work effectively in a highly matrixed environment, aligning local, regional and product stakeholders around common commercial priorities.
• Growth mindset, with the creativity and adaptability to shape propositions for the Dutch market.
• Strong analytical skills combined with practical operational experience and a focus on measurable results.
• Fluent in English, both written and spoken; Dutch language skills are strongly preferred.

Responsibilities

• Sales & Revenue Growth: Drive sales of SME products, solutions, services and related initiatives in the Netherlands, in line with GDV and revenue targets.
• Support Account Managers and Business Development teams with specialist SME expertise, helping them identify opportunities, prepare client engagement, build business cases and progress opportunities through the pipeline.
• Act as the natural link for channel distribution deals in the Netherlands, working with relevant partners and internal teams to identify, shape and execute scalable SME distribution opportunities.
• Adapt and localise solutions and go-to-market approaches for the Dutch market, ensuring alignment with local customer needs, regulatory requirements, partner priorities and market conditions.
• Proactively identify growth opportunities by analysing Dutch market trends, customer needs, portfolio performance and competitive dynamics, and translate these insights into practical SME sales initiatives.
• Customer Engagement: Customer relationships are primarily owned by Account Managers and Business Development teams where an existing relationship is in place. The SME Director, Specialist Sales will work in close alignment with those teams, actively engaging with clients, prospects and channel partners where specialist SME expertise is needed to advance the SME agenda.
• Own end-to-end pipeline management for SME opportunities in the Netherlands, ensuring clear tracking, execution and delivery across portfolio optimisation, new SME acquisition, flips, renewals, RFPs and defensive strategies.
• Track and analyse key KPIs, ensuring alignment with business objectives, identifying gaps and taking action to improve sales effectiveness and commercial performance.

Skills

Consultative selling

Dutch payments market

Channel partners

Business planning

Sales track record

Matrixed org

Growth mindset

Analytical skills

English fluency

Job description

Mastercard is seeking a Director, Specialist Sales Netherlands SME to lead and accelerate the sales of SME products and services in the Dutch market. The role focuses on shaping client conversations, guiding Account Managers, and driving growth through channel partnerships and market-aware strategies.

You will collaborate with regional product teams and the Customer Solutions Centre to develop go-to-market plans, optimize the pipeline, and deliver measurable revenue outcomes in a highly matrixed