Senior project manager application transition & services (Temp)

Independent Recruiters; Utrecht; Hybrid; EUR 56,000 - 78,000; Full time

Job summary

Independent Recruiters is seeking a Senior Project Manager for the application transition program. You will lead the end-to-end migration of hundreds of applications in an international setting, shaping governance and service delivery across AMS and ServiceNow.

The role is 40 hours per week, based in Amsterdam with a hybrid arrangement (about 75% on-site). It’s a temporary contract with opportunities to drive procurement performance and stakeholder collaboration.

Qualifications

• Proven experience leading large-scale IT transition projects and application migrations in complex, international environments.
• Strong expertise in Application Management Services (AMS), IT outsourcing, vendor management and service delivery governance.
• In-depth knowledge of ITIL frameworks, ITSM processes and practical ServiceNow configuration and implementation.
• Demonstrable experience with SLA/KPI management, contract transitions, operational readiness and Service Desk transformation.
• Excellent stakeholder management, communication and negotiation skills, with the ability to independently coordinate global IT teams and multiple service providers.

Responsibilities

• Lead end-to-end transition of approximately 400 applications, ensuring controlled migration and formal operational handover.
• Design and implement the Application Transition Factory, including migration playbooks, governance structures, readiness assessments and stage-gate controls.
• Establish the AMS operating model, including vendor governance, contractual agreements, RACI, SLAs, KPIs and service delivery processes.
• Ensure ITSM and ServiceNow operational readiness, covering Incident, Problem, Change and Request Management, Service Desk processes and operational documentation.
• Manage international stakeholders, IT service providers and business teams, driving service performance, risk mitigation, escalations and continuous improvement.

Skills

Leadership

Stakeholder management

ITIL

ServiceNow

Vendor management

Contract management

Governance

ITSM

Tools

ServiceNow

ITSM

Job description

Beschrijving

Responsibilities Senior project manager application transition & services (Temp)

Key Responsibilities:

• Lead and coordinate the end-to-end transition of approximately 400 applications, ensuring controlled migration and formal operational handover.
• Design and implement the Application Transition Factory, including migration playbooks, governance structures, readiness assessments and stage-gate controls.
• Establish the AMS operating model, including vendor governance, contractual agreements, RACI, SLAs, KPIs and service delivery processes.
• Ensure ITSM and ServiceNow operational readiness, covering Incident, Problem, Change and Request Management, Service Desk processes and operational documentation.
• Manage international stakeholders, IT service providers and business teams, driving service performance, risk mitigation, escalations and continuous improvement.

Requirements

Requirements Senior project manager application transition & services (Temp)

Key Requirements

• Proven experience leading large-scale IT transition projects and application migrations (300+ applications) in complex, international environments.
• Strong expertise in Application Management Services (AMS), IT outsourcing, vendor management and service delivery governance.
• In-depth knowledge of ITIL frameworks, ITSM processes and practical ServiceNow configuration and implementation.
• Demonstrable experience with SLA/KPI management, contract transitions, operational readiness and Service Desk transformation.
• Excellent stakeholder management, communication and negotiation skills, with the ability to independently coordinate global IT teams and multiple service providers.

Salaris

The offer Senior project manager application transition & services (Temp)

This is an excellent opportunity to take on a high-impact procurement position within an international organization, combining strategic responsibility with the flexibility of a temporary employment contract.

What you can expect:

• A gross monthly salary between €5,000 and €7,000, based on a 40-hour working week, excluding any applicable bonuses or additional allowances;
• A temporary employment contract through Independent Recruiters Flex, and the possibility of extension;
• A position of 40hours per week, based in Amsterdam, with a hybrid working arrangement requiring approximately 75% on-site presence;
• An international working environment with significant responsibility, exposure to European procurement operations, and opportunities to collaborate with stakeholders across multiple countries;
• An opportunity to start as soon as possible and make a direct contribution to procurement performance, strategic supplier partnerships, and sustainability initiatives.

What happens next?

Within four working days, we will inform you whether you are eligible for the position. We will schedule an introductory meeting, either digital or in person. During this meeting, we will inform you as fully as possible about the vacancy, the company, and the next steps in the procedure. In consultation with you, we will introduce you to our client and then continue to guide you through the application process.