Senior IT Transition Manager — 400+ App Migrations

Independent Recruiters; Utrecht; Hybrid; EUR 56,000 - 78,000; Full time

Job summary

Independent Recruiters is seeking a Senior Project Manager for the application transition program. You will lead the end-to-end migration of hundreds of applications in an international setting, shaping governance and service delivery across AMS and ServiceNow.

The role is 40 hours per week, based in Amsterdam with a hybrid arrangement (about 75% on-site). It’s a temporary contract with opportunities to drive procurement performance and stakeholder collaboration.

Qualifications

• Proven experience leading large-scale IT transition projects and application migrations in complex, international environments.
• Strong expertise in Application Management Services (AMS), IT outsourcing, vendor management and service delivery governance.
• In-depth knowledge of ITIL frameworks, ITSM processes and practical ServiceNow configuration and implementation.
• Demonstrable experience with SLA/KPI management, contract transitions, operational readiness and Service Desk transformation.
• Excellent stakeholder management, communication and negotiation skills, with the ability to independently coordinate global IT teams and multiple service providers.

Responsibilities

• Lead end-to-end transition of approximately 400 applications, ensuring controlled migration and formal operational handover.
• Design and implement the Application Transition Factory, including migration playbooks, governance structures, readiness assessments and stage-gate controls.
• Establish the AMS operating model, including vendor governance, contractual agreements, RACI, SLAs, KPIs and service delivery processes.
• Ensure ITSM and ServiceNow operational readiness, covering Incident, Problem, Change and Request Management, Service Desk processes and operational documentation.
• Manage international stakeholders, IT service providers and business teams, driving service performance, risk mitigation, escalations and continuous improvement.

Skills

Leadership

Stakeholder management

ITIL

ServiceNow

Vendor management

Contract management

Governance

ITSM

Tools

ServiceNow

ITSM

Job description

Independent Recruiters is seeking a Senior Project Manager for the application transition program. You will lead the end-to-end migration of hundreds of applications in an international setting, shaping governance and service delivery across AMS and ServiceNow.

The role is 40 hours per week, based in Amsterdam with a hybrid arrangement (about 75% on-site). It’s a temporary contract with opportunities to drive procurement performance and stakeholder collaboration.