Senior Key Account Manager

LogistiX Group; Eindhoven; On-site; EUR 90,000 - 130,000; Full time

Job summary

LogistiX Group in Eindhoven seeks a Senior Key Account Manager to take ownership of a major strategic High-Tech or MedTech customer and drive long-term value through bespoke supply chain solutions.

The role requires consultative selling, building relationships with senior stakeholders, and coordinating cross-functional teams to address complex customer challenges while growing the account.

Qualifications

• Fluency in Dutch and strong professional English.
• Experience in KAM/Strategic Account Management or similar senior role.
• Experience in High-Tech, MedTech, or complex B2B environments.
• Proven record selling complex solutions, not transactional.
• Strong consultative selling and cross-functional collaboration.

Responsibilities

• Own a major strategic High-Tech or MedTech customer.
• Develop and execute long-term account strategy with growth opportunities.
• Build relationships with senior managers and decision-makers.
• Understand customer's supply chain and future requirements.
• Identify opportunities for new or improved supply chain solutions.
• Coordinate with operations, engineering, procurement and supply chain teams.
• Lead commercial discussions, negotiations and business reviews.
• Manage long, complex sales cycles with multiple stakeholders.
• Expand partnership scope to increase revenue.
• Act as main commercial contact between customer and organisation.
• Balance customer needs with commercial objectives while delivering service.

Skills

Key Account Management

Strategic Account Management

Business Development

Consultative selling

Stakeholder management

Negotiation skills

Job description

Senior Key Account Manager - High-Tech / MedTech

We are supporting a leading provider of integrated supply chain solutions in the search for a Senior Key Account Manager to take responsibility for one of its most important strategic customers.

Based in Eindhoven, this is a senior commercial role focused on managing and developing a major account within the High-Tech or MedTech sector.

The successful candidate will operate as a strategic partner to the customer, working across multiple stakeholders to understand complex supply chain requirements and translate these into tailored, commercially viable solutions.

This is not a transactional sales role. We are looking for someone who understands consultative selling, complex solution environments and the importance of building long-term relationships at multiple levels within a customer organisation.

Responsibilities

• Take ownership of a major strategic High-Tech or MedTech customer.
• Develop and execute the long-term account strategy, identifying opportunities for growth and further integration.
• Build strong relationships across multiple levels of the customer organisation, including senior management and key decision-makers.
• Develop a deep understanding of the customer's supply chain, operational challenges and future requirements.
• Work consultatively with the customer to identify opportunities where new or improved supply chain solutions can add value.
• Coordinate closely with internal operations, engineering, procurement and supply chain teams to develop and implement complex customer solutions.
• Lead commercial discussions, contract negotiations and business reviews.
• Manage long and complex sales cycles involving multiple stakeholders.
• Identify opportunities to expand the scope of the partnership and increase revenue within the account.
• Act as the main commercial point of contact between the customer and the wider organisation.
• Ensure a consistently high level of service while balancing customer requirements with commercial objectives.

Profile

• Fluency in Dutch is required, alongside strong professional English.
• Strong experience in Key Account Management, Strategic Account Management, Business Development or a similar senior commercial role.
• Experience within High-Tech, MedTech, advanced manufacturing, supply chain, logistics or another complex B2B environment.
• Proven experience selling complex solutions rather than transactional products or services.
• Strong consultative selling skills, with the ability to understand a customer's challenges and develop solutions around them.
• Comfortable managing senior stakeholders and navigating large, complex organisations.
• Experience working with cross-functional teams across commercial and operational functions.
• Strong commercial awareness and negotiation skills.
• Able to combine relationship management with a genuine drive to grow and develop an account.

The Opportunity

This is an opportunity to take ownership of one of the organisation's most important customer relationships and play a central role in its continued development.

The position offers significant exposure to senior stakeholders, complex supply chain projects and a customer operating at the forefront of the High-Tech or MedTech sector.

For someone who enjoys understanding complex businesses, developing long-term customer partnerships and creating tailored supply chain solutions, this is a highly visible role with considerable scope to make an impact.