Key Account Manager

Jobgether; Netherlands; On-site; EUR 70,000 - 120,000; Full time

Benefits offered by this job

Autonomy & ownership over portfolio

Influence on commercial strategy

Global ecosystem exposure

API-first travel technology

Job summary

Jobgether seeks a proactive Key Account Manager based in the Netherlands to own and grow a diverse portfolio across the travel technology ecosystem. You will work with fintechs, banks, and travel platforms to drive API-driven adoption and end-to-end account performance.

The role emphasizes data analysis, strategic problem-solving, and cross-functional collaboration with product, tech, and operations to remove barriers to growth for a globally distributed client base.

Qualifications

• 5+ years of experience in account management, customer success, sales, or a comparable commercial role with ambitious and measurable revenue targets.
• Demonstrated track record of achieving or exceeding account growth, revenue, or other commercial performance objectives.
• Strong analytical capabilities with the ability to interpret complex data, identify trends, and translate insights into actions.
• Experience with technology-enabled or API-driven products and understanding how adoption impacts outcomes.
• Familiarity with CRM platforms; HubSpot is an advantage.
• Strong commercial judgment and proactive in developing and closing upsell opportunities.

Responsibilities

• Own a broad portfolio of demand-side accounts, serving as primary contact and driving end-to-end performance.
• Drive transactions, conversion, revenue, adoption, retention, and overall customer value.
• Monitor performance and analyze data to identify trends, risks, and growth opportunities.
• Identify and resolve technical, operational, supply, and commercial challenges.
• Develop and execute account growth plans including upsell opportunities and closing deals.
• Coordinate with internal teams to resolve issues and align solutions with account needs.
• Identify churn risks early and implement actions to improve satisfaction and engagement.
• Contribute insights to regional commercial strategy and CRM updates.

Skills

Account management

Analytical skills

Customer success

Upsell & revenue growth

Stakeholder management

Tools

HubSpot

CRM platforms

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Key Account Manager based in Netherlands.

This is a high-ownership opportunity to manage and grow a diverse portfolio of demand-side accounts across the global travel technology ecosystem.

You will work with fintechs, banks, super apps, travel platforms, and other businesses integrating API-driven travel solutions.

The role combines commercial account management, data analysis, technical adoption, and strategic problem-solving.

You will have end-to-end responsibility for account performance, including transaction volume, conversion, revenue growth, and retention.

Working autonomously, you will identify opportunities, diagnose performance issues, and coordinate internal teams to remove barriers to growth.

Your decisions will contribute directly to regional commercial strategy within a rapidly scaling technology business.

This role is ideal for a proactive, analytical account leader who enjoys measurable targets, complex challenges, and meaningful customer relationships.

Accountabilities

• Own a broad and varied portfolio of demand-side accounts, serving as the primary point of contact and taking end-to-end responsibility for their performance and growth.
• Drive measurable account outcomes across transaction volume, conversion, revenue, adoption, retention, and overall customer value.
• Monitor account performance and independently analyze complex data to identify trends, risks, growth opportunities, and areas requiring intervention.
• Proactively identify and resolve technical, operational, supply, and commercial challenges that could prevent accounts from scaling successfully.
• Develop and execute account growth plans, including identifying upsell opportunities and leading commercial conversations through to successful closure.
• Coordinate with internal teams across supply, product, technology, and operations to resolve customer issues and ensure solutions align with account requirements.
• Identify potential churn risks early and develop practical action plans to improve customer satisfaction, adoption, and long-term engagement.
• Contribute customer insights and account-level intelligence to broader commercial strategy and help shape approaches for the regional market.
• Maintain accurate account information and activity within CRM systems while managing priorities independently and efficiently.

Requirements

• 5+ years of experience in account management, customer success, sales, or a comparable commercial role with ambitious and measurable revenue targets.
• Demonstrated track record of achieving or exceeding account growth, revenue, or other commercial performance objectives.
• Strong analytical capabilities, with the ability to independently interpret complex data, identify meaningful trends, and translate insights into clear actions.
• Experience managing technology-enabled or API-driven products and an ability to understand how technical adoption influences customer and commercial outcomes.
• Familiarity with CRM platforms; experience with HubSpot is an advantage.
• Strong commercial judgment and confidence identifying, developing, and closing expansion or upsell opportunities.
• Highly proactive and autonomous, with a tendency to develop and execute solutions rather than wait for detailed direction.
• Comfortable engaging directly with customers by phone, email, and meetings to address issues, uncover opportunities, and strengthen relationships.
• Strong stakeholder management and coordination skills, with the ability to bring together different internal teams to solve customer problems.
• Fluent English and strong written and verbal communication skills.
• Based in Europe and comfortable working with a globally distributed customer base.

Benefits

• High level of autonomy and ownership over a diverse customer portfolio from day one.
• Opportunity to directly influence commercial strategy and account growth within a rapidly scaling technology business.
• Exposure to a global ecosystem spanning travel, fintech, banking, super apps, and technology platforms.
• Opportunity to work on infrastructure supporting large-scale, international travel experiences.
• Collaborative environment with experienced colleagues across multiple global locations.
• Opportunity to contribute to an AI-driven and API-first approach to the future of travel technology.
• Fast-paced startup environment combining operational discipline with significant growth and innovation opportunities.
• Career development opportunities through increased ownership, strategic exposure, and cross-functional collaboration.
• Straightforward recruitment process typically completed within approximately three weeks.