Senior Inhouse Cargo Sales & Customer Service Agent

Cargolux Airlines; Amsterdam; On-site; EUR 30,000 - 45,000; Full time

Job summary

Cargolux Airlines is seeking a dedicated professional for a full-time role based at Schipol Airport in Amsterdam. The position involves quoting, reserving, and booking cargo shipments, as well as handling customer service requests related to these bookings.

Ideal candidates will possess excellent skills in both Dutch and English and have experience in a cargo booking office environment. Strong organizational skills and the ability to work under pressure are crucial for this role.

Qualifications

• Previous exposure in a cargo booking office environment is a necessity.
• Operational knowledge is required.
• People and team oriented and able to work independently.

Responsibilities

• Quotation, reservation, and booking of cargo shipments.
• Analyze feasibility of freight transport requests.
• Handle customer service requests related to booking of shipments.
• Update details on accepted cargo in the Cargolux System.

Skills

Excellent level in written and spoken Dutch

Excellent level in written and spoken English

Excellent organizational skills

Ability to meet tight deadlines

Good numeracy and literacy skills

Fully PC literate in Word and Excel

Education

General school leaving certificate of secondary education or equivalent

Job description

Cargolux Airlines is seeking a dedicated professional for a full-time role based at Schipol Airport in Amsterdam. The position involves quoting, reserving, and booking cargo shipments, as well as handling customer service requests related to these bookings.

Ideal candidates will possess excellent skills in both Dutch and English and have experience in a cargo booking office environment. Strong organizational skills and the ability to work under pressure are crucial for this role.