Cargo Office Operations Lead & Team Growth

Worldwide Flight Services, Inc.; Amsterdam; Hybrid; EUR 36,000 - 51,000; Full time

Benefits offered by this job

Pension scheme

Career growth opportunities

Training at in-house training center

Travel allowance and parking

Job summary

Worldwide Flight Services, Inc. in Amsterdam is seeking a proactive Cargo Office Supervisor to oversee the entire logistics process and ensure daily operations run smoothly and efficiently.

You will lead the office team, optimize workflows, and coordinate with customers and other departments. The role requires a Bachelor's degree and at least two years in a similar role, with strong leadership, adaptability, and bilingual Dutch/English communication.

Qualifications

• Bachelor's degree or equivalent and at least two years in a similar role.
• Strong leadership with the ability to motivate and engage a team.
• Flexible and resilient under pressure; strong prioritization skills.
• Sound knowledge of cargo office procedures and ability to work independently.
• Excellent verbal and written communication in Dutch and English.

Responsibilities

• Lead the operational office department and ensure smooth daily logistics.
• Identify bottlenecks and implement improvements.
• Manage staff schedules and hours administration.
• Conduct performance and absence reviews; maintain work instructions.
• Maintain close contact with customers and collaborate with other departments.

Skills

Leadership

Adaptability

Prioritization

Communication

Dutch-English

Education

Bachelor's degree

Tools

Excel

Word

Outlook

Job description

Worldwide Flight Services, Inc. in Amsterdam is seeking a proactive Cargo Office Supervisor to oversee the entire logistics process and ensure daily operations run smoothly and efficiently.

You will lead the office team, optimize workflows, and coordinate with customers and other departments. The role requires a Bachelor's degree and at least two years in a similar role, with strong leadership, adaptability, and bilingual Dutch/English communication.