Senior Director, Global Tech Accounts

DSV - Global Transport and Logistics; Sevenum; On-site; EUR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive rewards

Job summary

DSV - Global Transport and Logistics is seeking a Senior Director Global Accounts Technology to lead an international account team and own selected technology customers, reporting to the VP Global Key Accounts. The role blends people leadership with direct customer ownership to deliver profitable growth and innovative supply chain solutions.

You will drive regional account strategies, negotiate renewals, build executive relationships across procurement, manufacturing and operations, and mentor

Qualifications

• A relevant university degree providing strong analytical and professional foundations.
• Minimum of 15 years of progressive experience in Global Account Management, Commercial Leadership, Business Development or Strategic Sales within logistics, supply chain or Technology.
• Minimum of 5 years leading customer-facing commercial teams, with demonstrated ability to coach and develop high-performing account managers.
• Strong commercial and financial acumen, including pricing strategy, profitability management, pipeline development and business case development.
• Experience in global matrix organisations and collaboration across commercial, operational and functional teams.

Responsibilities

• Leading, coaching and developing Regional Key Account Managers (RKAMs). You set clear performance expectations and development plans, recruit and mentor talent, support succession planning and capability building, and promote collaboration, knowledge sharing and commercial best practices. You drive accountability for commercial performance, customer satisfaction, CRM discipline and execution excellence.
• Personally managing one to two strategic global Technology customer accounts as the senior commercial lead within your assigned region. You develop regional account strategies aligned with global customer objectives and Technology priorities, and build executive relationships across Procurement, Supply Chain, Manufacturing, Operations, Engineering and Commercial.
• Driving profitable revenue growth through retention, account expansion and cross-selling. You identify opportunities through customer supply chain strategies, investment priorities and growth plans, and partner with Solution Design, Engineering and Business Development on innovative logistics solutions.
• Maintaining deep knowledge of consumer electronics, semiconductors, cloud infrastructure, telecommunications equipment, data centres and high-tech manufacturing. You follow AI infrastructure growth, semiconductor investments, digital transformation, supply chain resilience, sustainability and geopolitical developments.
• Collaborating with Global Account Senior Directors, Regional Commercial teams, Operations, Solution Design and Customer Operations Management to deliver integrated solutions. You align regional execution with global commitments across business units and transport modes, coordinate customer implementations and operational and continuous improvements.
• Championing DSV’s Global Account Management methodology, governance and commercial excellence practices. You drive CRM discipline, account planning quality, opportunity management and forecast accuracy.

Skills

Leadership

Strategic sales

Account management

Forecasting

Analytical thinking

Education

University degree

Job description

DSV - Global Transport and Logistics is seeking a Senior Director Global Accounts Technology to lead an international account team and own selected technology customers, reporting to the VP Global Key Accounts. The role blends people leadership with direct customer ownership to deliver profitable growth and innovative supply chain solutions.

You will drive regional account strategies, negotiate renewals, build executive relationships across procurement, manufacturing and operations, and mentor