Senior Client & Project Manager — Creative Tech

Ambassadors; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Pension plan

Travel allowance

Team events

Free drinks & snacks at HQ

Job summary

Ambassadors, a Creative Technology Company in Amsterdam, seeks a Senior Account & Project Manager to manage client relationships and drive account growth. You will lead creative and technology projects from brief through delivery, coordinating with client teams and internal production and creative squads to deliver high-quality outcomes.

You will shape opportunities, prepare commercial materials, and guide proposals and demonstrations while maintaining strong client partnerships and long-term

Qualifications

• 4+ years in client management or project management.
• Experience growing accounts with renewals, upsell or new business.
• Experience in a creative agency, production studio, or similar fast-paced environment.
• Able to create proposals, quotes, scopes of work, and supporting contracts.
• Strong communication and presentation skills; confident with clients and internal stakeholders.
• Commercially minded, highly organised; comfortable working with spreadsheets, presentations, and documentation.
• Proactive in turning client needs and insights into concrete next steps.
• Works well across teams and knows when to involve the right people.

Responsibilities

• Build and manage strong client relationships, identifying renewal and upsell opportunities.
• Develop understanding of client organisations, business needs, challenges, and future priorities.
• Identify and follow up on commercial opportunities with the Client Partner.
• Prepare proposals, quotes, presentations, and other commercial materials.
• Manage complex creative and automation projects from conception through delivery across teams.
• Lead client meetings, presentations, and product demos to shape the right solution.
• Partner with producers, creative teams, and leadership to ensure smooth projects and strong relationships.
• Bring client feedback and insights into the organisation and translate into actionable steps.
• Support account reporting, invoicing, pricing discussions, forecasting, and other commercial processes.
• Contribute to RFPs, pitches, and new business opportunities with our teams.

Skills

Client management

Account management

Project management

Business development

Communication skills

Presentation skills

Cross-team collaboration

Job description

Ambassadors, a Creative Technology Company in Amsterdam, seeks a Senior Account & Project Manager to manage client relationships and drive account growth. You will lead creative and technology projects from brief through delivery, coordinating with client teams and internal production and creative squads to deliver high-quality outcomes.

You will shape opportunities, prepare commercial materials, and guide proposals and demonstrations while maintaining strong client partnerships and long-term