Senior Digital Account Lead for Growth & Experience

Marketing Report (een B2B nieuwsplatform voor marketeers); Netherlands; Hybrid; EUR 80,000 - 120,000; Full time

Benefits offered by this job

Hybrid working policy

24 vacation days

OpenUp health and wellness discounts

NS Business Card

Learning Menu

Job summary

DEPT is seeking a Senior Digital Account Manager to oversee client relationships across Amsterdam and Rotterdam in a hybrid setup. You will drive strategy, nurture executive relationships, and coordinate multi-disciplinary teams to deliver engaging digital experiences for global clients.

The role emphasizes ownership, commercial focus, and mentorship, with a strong client-first mindset and fluency in Dutch and English. Join a growth-driven agency delivering value for top brands.

Qualifications

• Extensive experience managing global digital experience clients.
• Ability to lead cross-functional internal teams across regions.
• Strong communication and relationship-building skills in Dutch and English.

Responsibilities

• Understand client needs and objectives; manage expectations across digital projects.
• Drive flawless client service; maintain relationships with key decision makers.
• Coordinate internal communications between clients and teams to ensure quality.
• Research opportunities for client growth and new revenue.
• Resolve issues proactively to maintain trust and satisfaction.
• Prepare progress reports and forecasts for stakeholders.
• Lead the client and internal teams to align on delivery and outcomes.

Skills

Client relationship management

Global accounts

Communication

Strategic thinking

Dutch and English fluency

Job description

DEPT is seeking a Senior Digital Account Manager to oversee client relationships across Amsterdam and Rotterdam in a hybrid setup. You will drive strategy, nurture executive relationships, and coordinate multi-disciplinary teams to deliver engaging digital experiences for global clients.

The role emphasizes ownership, commercial focus, and mentorship, with a strong client-first mindset and fluency in Dutch and English. Join a growth-driven agency delivering value for top brands.