Senior Account & Project Manager

Ambassadors; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Pension plan

Travel allowance

Team events

Free drinks & snacks at HQ

Job summary

Ambassadors, a Creative Technology Company in Amsterdam, seeks a Senior Account & Project Manager to manage client relationships and drive account growth. You will lead creative and technology projects from brief through delivery, coordinating with client teams and internal production and creative squads to deliver high-quality outcomes.

You will shape opportunities, prepare commercial materials, and guide proposals and demonstrations while maintaining strong client partnerships and long-term

Qualifications

• 4+ years in client management or project management.
• Experience growing accounts with renewals, upsell or new business.
• Experience in a creative agency, production studio, or similar fast-paced environment.
• Able to create proposals, quotes, scopes of work, and supporting contracts.
• Strong communication and presentation skills; confident with clients and internal stakeholders.
• Commercially minded, highly organised; comfortable working with spreadsheets, presentations, and documentation.
• Proactive in turning client needs and insights into concrete next steps.
• Works well across teams and knows when to involve the right people.

Responsibilities

• Build and manage strong client relationships, identifying renewal and upsell opportunities.
• Develop understanding of client organisations, business needs, challenges, and future priorities.
• Identify and follow up on commercial opportunities with the Client Partner.
• Prepare proposals, quotes, presentations, and other commercial materials.
• Manage complex creative and automation projects from conception through delivery across teams.
• Lead client meetings, presentations, and product demos to shape the right solution.
• Partner with producers, creative teams, and leadership to ensure smooth projects and strong relationships.
• Bring client feedback and insights into the organisation and translate into actionable steps.
• Support account reporting, invoicing, pricing discussions, forecasting, and other commercial processes.
• Contribute to RFPs, pitches, and new business opportunities with our teams.

Skills

Client management

Account management

Project management

Business development

Communication skills

Presentation skills

Cross-team collaboration

Job description

Ambassadors is looking for a Senior Account & Project Manager to join us at our Amsterdam HQ.

About the role

Our team brings together creative, production, and technology expertise to develop new workflows, solutions, and ways of working that help shape the future of the creative industry. Across Ambassadors, we partner with leading global brands and agencies on a wide range of creative production, content, and innovation challenges.

We’re looking for a Senior Account & Project Manager to join our team and play a key role in managing and developing client relationships, driving account growth, and leading creative and technology projects from brief through delivery. In this role, you will work closely with clients and internal teams to understand their needs, identify opportunities, and help shape the right solutions. You’ll combine relationship management with strong project oversight, helping ensure work is delivered smoothly, collaboratively, and to a high standard, while contributing to the long-term growth of our client partnerships.

You’ll work closely with our client, production and creative teams to contribute to RFPs, pitches, and new business opportunities, bringing client insights and opportunities into the organisation and helping turn them into strong creative and commercial outcomes.

We’re a close-knit team with a high level of ownership, where people are trusted to work independently, contribute ideas, and support one another across shared priorities and ad hoc needs.

What you’ll do

• Build and manage strong client relationships, identifying opportunities for renewals, upsell, and long-term partnership growth
• Develop a strong understanding of client organisations, business needs, challenges, and future priorities
• Identify and follow up on commercial opportunities within existing client relationships, in collaboration with the Client Partner
• Prepare proposals, quotes, presentations, and other commercial materials tailored to client needs
• Manage complex creative and automation projects from conception through delivery, coordinating across teams including Creative Automation, Design & Animation, and Sound & Music
• Lead client meetings, presentations, and product demos, helping shape the right solution for each opportunity
• Partner with producers, creative teams, and leadership to ensure projects run smoothly and client relationships stay strong
• Bring client feedback, insights, and opportunities back into the organisation and translate them into clear, actionable next steps
• Support account reporting, invoicing, pricing discussions, forecasting, and other commercial processes in collaboration with internal teams
• Contribute to RFPs, pitches, and new business opportunities alongside our client, production, and creative teams

About You

• You have 4+ years of experience in client management, account management, project management, or a similar commercial role
• You have experience managing client relationships while also contributing to account growth, renewals, upsell opportunities, or new business development
• You have experience working in a creative agency, production studio, or similar fast-paced client-service environment
• You are comfortable creating proposals, quotes, scopes of work, and supporting contract or procurement-related discussions
• You have strong communication and presentation skills, and are confident leading conversations with clients and internal stakeholders
• You are commercially minded, highly organised, and comfortable working across spreadsheets, presentations, and account documentation
• You are proactive in identifying opportunities and know how to turn client needs and insights into concrete next steps
• You work well across teams and know how to collaborate with stakeholders to keep work moving smoothly
• You take ownership of client relationships while knowing when to involve the right people internally

Nice to have

• Experience with creative automation, martech, adtech, or SaaS products
• Experience presenting to senior decision-makers
• Experience with AI-enabled creative workflows, VFX, or emerging creative technologies
• Additional language skills

We highly recommend candidates to check out our website, LinkedIn page, and blog for case studies and more information on our work.

Ambassadors is a Creative Technology Company with studios in Amsterdam and Berlin, and an international team of artists, composers, designers, directors, and developers who thrive on working together to solve today’s creative challenges for brands and agencies.

We offer state-of-the-art solutions in the fields of Design & Animation, Visual Effects, Post Production, Edit, Grading, Sound & Music, Sonic Branding, AI, Technology, and Creative Automation & Workflow – all under one roof.

The Perks of Working at Ambassadors

• A role in a company that solves business problems for industry-leading clients such as Booking.com, Bitvavo, Under Armour, VodafoneZiggo, Squarespace, TBWA, 180 and more
• The opportunity to learn from a diverse, close-knit and inclusive team of tech and creative industry enthusiasts with innovative mindsets and an international outlook
• Pension plan, travel allowance, team events, free drinks & snacks at our Ambassadors East studio (HQ)

Ambassadors is an equal opportunity employer and is committed to supporting diversity and inclusion across race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. Please refrain from adding a photo or your age to your application.