Senior Account Executive

United Parcel Service, Inc.; Rotterdam; On-site; EUR 45,000 - 54,000; Full time

Benefits offered by this job

Company car

Mobile phone

Laptop

Career progression

Comprehensive benefits

Job summary

United Parcel Service, Inc. in Rotterdam is seeking a results-driven Senior Account Executive to manage and grow a portfolio of small to enterprise customers.

This role blends business development with account growth, focusing on converting opportunities and expanding UPS solutions. You will build strategic account plans, manage the full sales cycle, and collaborate with Operations, Customer Service, Marketing, and Solutions teams to deliver value.

Qualifications

• 4–8 years of sales, business development, account management, or customer-facing roles.
• Proven revenue growth through new business and account penetration.
• Experience managing a territory with hunting and farming balance.
• Strong consultative selling, negotiation, and stakeholder management.
• Excellent communication and ability to translate insights into growth strategies.

Responsibilities

• Drive new customer acquisition through prospecting, lead generation, qualification, and conversion in the assigned territory.
• Grow and develop existing portfolio by increasing share-of-wallet and identifying cross-sell opportunities.
• Build and maintain relationships with decision-makers and stakeholders across organizations.
• Develop and execute strategic account plans to achieve revenue, retention, and growth targets.
• Collaborate with Operations, Customer Service, Marketing, and Solutions teams to ensure a seamless customer experience.
• Manage the full sales cycle from prospecting to proposal, negotiation, and closing.
• Monitor performance metrics and address challenges to protect customer satisfaction and growth.
• Maintain an accurate pipeline and forecasting in CRM; stay informed on market trends.

Skills

Territory management

New business development

Account management

Consultative selling

Negotiation

Stakeholder management

Data analysis

Communication

Tools

CRM tools

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

We are seeking a results-driven and customer-focused Senior Account Executive to manage and grow a portfolio of small, medium, and enterprise-level customers within UPS. This role combines both business development (conversion) and account growth (penetration), requiring a balanced approach to acquiring new customers while expanding existing relationships. In this position, you will be responsible for identifying and securing new business opportunities, strengthening customer relationships, and driving profitable revenue growth across your assigned territory. As a trusted advisor, you will work closely with customers to understand their transportation and supply chain needs while collaborating with internal teams to deliver outstanding service and long‑term value.

Your Responsibilities

• Drive new customer acquisition through prospecting, lead generation, qualification, and conversion of opportunities within the assigned territory.
• Grow and develop an existing customer portfolio by increasing share-of-wallet, identifying cross‑sell and upsell opportunities, and expanding UPS solutions adoption.
• Build and maintain strong relationships with decisionmakers and key stakeholders across multiple customer organizations.
• Develop and execute strategic account plans to achieve revenue, retention, and growth targets.
• Conduct customer reviews and business planning sessions to identify opportunities for continuous improvement and value creation.
• Collaborate with Operations, Customer Service, Marketing, and Solutions teams to ensure a seamless customer experience.
• Manage the full sales cycle, including prospecting, solution development, proposal generation, negotiation, and closing.
• Monitor customer performance metrics and proactively address challenges that may impact customer satisfaction or growth.
• Maintain an accurate sales pipeline and forecasting discipline through CRM tools.
• Stay informed on market trends, competitive activity, and industry developments to identify new growth opportunities.

What We’re Looking For

• Typically, 4‑8 years of experience in sales, business development, account management, or customer‑facing commercial roles.
• Proven track record of achieving revenue growth through both new business acquisition and account penetration.
• Larger opportunities landed is an advantage.
• Experience managing a territory and maintaining a balanced focus between hunting and farming activities.
• Strong consultative selling and negotiation skills with the ability to influence stakeholders at multiple levels.
• Demonstrated ability to manage customer relationships while identifying and converting new opportunities.
• Comfortable analyzing data and translating insights into actionable growth strategies.
• Excellent communication, presentation, and stakeholder management skills.
• Self‑motivated, results‑oriented, and able to work effectively in a fast‑paced environment.
• Experience within logistics, transportation, supply chain, or B2B services is preferred.

What We Offer

€4,000 - €4,800 monthly base salary €15,000 OTE (uncapped commission structure)

• Company car
• Mobile phone and Laptop
• A strong promote‑from‑within culture, offering excellent opportunities for career progression and long‑term growth within UPS
• Comprehensive benefits package, including: pension plan, hospitalization insurance, and additional employee benefits
• Industry‑leading training and professional development opportunities

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.