Sales Assistant - Amsterdam - Schiphol Airport

Golden Goose; Amsterdam; Vor Ort; EUR 26.000 - 38.000; Vollzeit

Zusammenfassung

GoldenGoose in Amsterdam seeks a Sales Assistant (Style Maker) to welcome clients, convey the brand heritage, and craft complete looks. You will drive sales, deliver personalized service, and build lasting client relationships across omnichannel touchpoints.

The role requires strong selling skills, fluency in English (Dutch a plus), and 1–3 years in luxury retail. Join a dynamic team focused on outstanding client experiences and brand storytelling.

Qualifikationen

• Fluent English is required, Dutch is a plus.
• 1–3 years in luxury retail is preferred.
• Self-motivation with positive attitude and professional selling techniques.
• Strong presentation, interpersonal and communication skills.
• Good awareness of local market (online and offline) and industry trends.
• Flexible to evolving business needs and a strong team player.

Aufgaben

• Assist customers in expressing their personality and crafting dream looks.
• Provide product insights and upsell/cross-sell when appropriate.
• Maintain positive customer relationships and foster omnichannel engagement.
• Contribute to store presentation and brand image, upholding standards.
• Assist with opening/closing, inventory, and GDPR and health & safety compliance.
• Utilize IT tools (Golden App, Salesforce, Xstore) to enhance engagement.

Kenntnisse

Fluent English

Dutch a plus

Additional language skills

Luxury retail experience

Self-motivation

Customer focus

Trend awareness

Flexible / adaptable

Team player

Tools

Golden App

Salesforce

Xstore

Stealth

Jobbeschreibung

GoldenGooseisajourneyofloveandauthenticity,leadingyoutoembraceyourtrueself,wheretraditionandinnovationmergeintotimeless,one-of-a-kindcreations.

DESCRIPTION

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.

Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.

Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.

Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.

Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards

Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

Fluent English is required, while Dutch is a plus. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.

Minimum 1-3 years of relevant experience in luxury retail

Self-motivation with positive attitude and professional selling techniques

Good customers focus with strong presentation, interpersonal and communication skills

Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)

Flexibility to adapt to the evolving needs of the business and our customers

Strong team player

Location: Amsterdam Schiphol Airport

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