Sales Advisor - Amsterdam (12h)

ALOHAS; Amsterdam; On-site; EUR 25,000 - 35,000; Full time

Job summary

ALOHAS in Amsterdam is seeking a Sales Advisor to deliver a memorable client experience while contributing to the store’s commercial success. You will represent the brand with energy, share our story, and maintain visuals and store standards.

You will build trust with clients, use clienteling/CRM tools, and help convert visits into sales across online and offline channels. Fluent English is essential; Dutch is a plus; a proactive, team-driven attitude is valued.

Qualifications

• Proven experience in retail, ideally in a performance-focused environment.
• Strong sales mindset and ability to meet/exceed targets.
• Experience using clienteling or CRM tools to support client engagement and sales.
• Customer-first attitude and excellent interpersonal skills.
• Fluent in English; Dutch is a strong plus; other languages such as German, French or Spanish are also valued.
• Proactive, solution-oriented and eager to learn.
• High level of integrity, motivation and team spirit.

Responsibilities

• Represent the brand with energy, professionalism, and a deep understanding of our values.
• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
• Stay informed on brand updates and best practices.
• Ensure the store is always clean, organized, and aligned with visual standards.
• Offer tailored service that builds trust and long-term relationships with clients.
• Use the clienteling tool effectively — capture client preferences and follow up after visits.
• Engage with customers to maximize conversion and satisfaction.
• Handle questions, returns, and service situations with efficiency and care.
• Support a seamless shopping experience across online and offline channels.
• Proactively work to achieve and exceed sales targets and understand KPIs.
• Collaborate with team to drive results and nurture client relationships.
• Assist with stock replenishment and inventories as needed.

Skills

Retail experience

Sales mindset

Clienteling/CRM tools

Customer-first attitude

Fluent in English

Dutch language

Multilingual (GER/FRA/ESP)

Proactive, solution-oriented

Team spirit

Job description

We are looking for a results-driven Sales Advisor (Amsterdam) who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store.

YOUR MISSION

Be the face of ALOHAS

• Represent the brand with energy, professionalism, and a deep understanding of our values.
• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
• Stay informed on brand updates and best practices.
• Ensure the store is always clean, organized, and aligned with visual standards.

Deliver an exceptional client experience

• Offer tailored service that builds trust and long-term relationships with clients.
• Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
• Engage with customers in a meaningful way to maximize conversion and satisfaction.
• Handle questions, returns, and service situations with efficiency and care.
• Support a seamless shopping experience across online and offline channels.

Be a business driver

• Proactively work to achieve and exceed sales targets.
• Understand store KPIs and take ownership of your impact on performance.
• Use the clienteling system as a strategic lever to drive results and nurture client relationships.
• Support operational tasks that ensure smooth daily store operations.
• Identify opportunities to improve results, suggest ideas, and take action when needed.
• Monitor after-sales activity to ensure high client satisfaction and loyalty.

Collaborate with your team

• Foster a positive and collaborative team spirit.
• Communicate regularly with teammates and management.
• Share feedback and knowledge to help the team grow.
• Assist with stock replenishment and inventories as needed.

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...

• Proven experience in retail, ideally in a performance-focused environment
• Strong sales mindset and ability to meet and exceed targets
• Experience using clienteling or CRM tools to support client engagement and sales
• Customer-first attitude and excellent interpersonal skills
• Fluent in English; Dutch is a strong plus (other languages such as German, French or Spanish are also valued)
• Proactive, solution-oriented and eager to learn
• High level of integrity, motivation and team spirit