Sales Advisor - Full-Time - Amsterdam

Apm Monaco; Amsterdam; On-site; EUR 22,000 - 28,000; Full time

Job summary

APM Monaco in Amsterdam is seeking a full-time Sales Advisor to welcome and assist customers, build relationships and contribute to boutique sales targets. You will showcase luxury products, share the brand story and deliver personalised after-sales follow-up to foster loyalty.

You thrive in luxury retail, have excellent interpersonal skills and are organised, dynamic and flexible to support stock, merchandising and POS processes.

Qualifications

• Love APM Monaco brand and products.
• Passionate about sales with a strong emphasis on customer service.
• Excellent interpersonal and communication skills.
• Previous luxury fashion boutique experience is a plus.
• Organised, dynamic and eager to learn; flexible when needed.

Responsibilities

• Welcome, advise and build trusted relationships with customers to create a unique shopping experience.
• Actively contribute to achieving the boutique's sales targets.
• Demonstrate strong product knowledge to tell the brand story.
• Provide personalised after-sales follow-up to build customer loyalty.
• Maintain high standards of customer service at every interaction.
• Handle enquiries and initial complaints professionally.
• Assist with stock management, replenishment and POS procedures.
• Support visual merchandising aligned with brand guidelines.

Job description

We are looking for a full-time Sales Advisor to support our team in Amsterdam !

Sales

• Welcome, advise and build a trusted relationship with each customer to provide a unique shopping experience
• Actively contribute to achieving the boutique’s sales targets
• Demonstrate strong knowledge of APM products to showcase the brand’s story and unique character to customers
• Build customer loyalty by providing personalised after-sales follow-up

Customer Service

• Ensure an impeccable level of customer service at every interaction
• Handle customer enquiries and initial complaints professionally

Operations & Visual Merchandising

• Contribute to maintaining the boutique to a high standard: cleanliness, organisation and replenishment
• Support visual merchandising in line with brand guidelines
• Assist with stock management and inventory
• Follow payment and POS procedures

Profile

• You love APM Monaco!
• You are passionate about sales
• You have a strong sense of customer service and excellent interpersonal skills
• Previous boutique experience (luxury or fashion retail) is a real plus
• You are organised, dynamic and eager to learn
• You are adaptable and able to demonstrate flexibility when needed.