Brand Advocate & Sales Advisor (Amsterdam)

ALOHAS; Amsterdam; On-site; EUR 25,000 - 35,000; Full time

Job summary

ALOHAS in Amsterdam is seeking a Sales Advisor to deliver a memorable client experience while contributing to the store’s commercial success. You will represent the brand with energy, share our story, and maintain visuals and store standards.

You will build trust with clients, use clienteling/CRM tools, and help convert visits into sales across online and offline channels. Fluent English is essential; Dutch is a plus; a proactive, team-driven attitude is valued.

Qualifications

• Proven experience in retail, ideally in a performance-focused environment.
• Strong sales mindset and ability to meet/exceed targets.
• Experience using clienteling or CRM tools to support client engagement and sales.
• Customer-first attitude and excellent interpersonal skills.
• Fluent in English; Dutch is a strong plus; other languages such as German, French or Spanish are also valued.
• Proactive, solution-oriented and eager to learn.
• High level of integrity, motivation and team spirit.

Responsibilities

• Represent the brand with energy, professionalism, and a deep understanding of our values.
• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
• Stay informed on brand updates and best practices.
• Ensure the store is always clean, organized, and aligned with visual standards.
• Offer tailored service that builds trust and long-term relationships with clients.
• Use the clienteling tool effectively — capture client preferences and follow up after visits.
• Engage with customers to maximize conversion and satisfaction.
• Handle questions, returns, and service situations with efficiency and care.
• Support a seamless shopping experience across online and offline channels.
• Proactively work to achieve and exceed sales targets and understand KPIs.
• Collaborate with team to drive results and nurture client relationships.
• Assist with stock replenishment and inventories as needed.

Skills

Retail experience

Sales mindset

Clienteling/CRM tools

Customer-first attitude

Fluent in English

Dutch language

Multilingual (GER/FRA/ESP)

Proactive, solution-oriented

Team spirit

Job description

ALOHAS in Amsterdam is seeking a Sales Advisor to deliver a memorable client experience while contributing to the store’s commercial success. You will represent the brand with energy, share our story, and maintain visuals and store standards.

You will build trust with clients, use clienteling/CRM tools, and help convert visits into sales across online and offline channels. Fluent English is essential; Dutch is a plus; a proactive, team-driven attitude is valued.