Sales Advisor 5-12h

Stories; Netherlands; À distance; EUR 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

20% staff discount

HIP program

25 days annual leave

Employee Assistance Program

Company pension

Résumé du poste

Weekday is seeking a Sales Advisor in the Netherlands to greet customers and provide high-quality service across the shop floor, including fittings rooms and the cash desk. You’ll help with deliveries, stock replenishment and merchandising to showcase the latest garments.

Experience in customer service is welcome but not mandatory. Enjoy a 16-hour weekly schedule with a 20% staff discount and participation in the HIP program, plus pension benefits and more.

Qualifications

• Customer-focused and committed to delivering excellent service.
• Adaptable and responsive to changing priorities and requests.
• Proactive with a can-do attitude and quality outcomes.
• Clear communicator with active listening and empathy.
• Willing to learn and take feedback to grow.

Responsabilités

• Greet customers and provide high-level service across the shop floor.
• Assist at the cash desk, fitting rooms, and throughout the store.
• Process deliveries, replenish stock and merchandise latest garments.
• Collaborate with team to create welcoming brand experiences.
• Maintain brand standards and participate in merchandising tasks.

Connaissances

Customer focus

Adaptable

Proactive

Communication

Willing to learn

Brand enthusiasm

Flexible schedule

Description du poste

As the Sales Advisor, youare thefriendly face that greet our customers and embodythe heart of our brand.

You'llhave the opportunity to provide customers with high-level service at every turn. From initiating conversations toassistingat the cash desk, fitting rooms and throughout the shop floor,you'llplay a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your roleisessential in creating welcoming experiences thatshowcasethe best ofour brand. With warmth and enthusiasm,you'llguide our customers through their journey, offering genuineassistanceand proactive service to uplift and inspire. Together, in collaboration with your team,you’llcreate moments that matter.

Whilepreviousexperience in customer service and familiarity withfabricsare nice to have,they'renot mandatory.

Qualifications

Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.

Adaptable and flexible:Adaptable and responsive to changing priorities and customerrequests.

Action-oriented: Proactive and driven to take initiative and get things donewith quality.

Strong communicator:You have a genuine interest in people, communicateclearly, and actively listen to understandothersperspectives and needs.

Eager to learn: Open to feedback and always looking for opportunities to grow and develop.

Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.

Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

Understandingof store operations & customer service skills frompreviousretail experience

Confident in offering customers advice on fashion trends, materials, sizingetc

Additional Information

This is apart-timeposition with an average of 16 hours a week.

An integrity check via the warning register of thestichtingFraudeAanpakDetailhandelis part of the application procedure.

We’recommitted to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team,you’llenjoy a20% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here .

In addition to this,Netherlands-based colleagues also receive:

• 20% staff discount across all H&M Group brands-available both in-store and online.
• Every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here .
• 25 days of annual leave
• Employee Assistance Program to support a healthy work-life balance
• Company pension scheme

Inclusion & Diversity:

At H&M Group, we are committed to fostering inclusive, diverse, andequitableworkplaces across our entire organisation.We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.That’swhy we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Company Description:

Weekday is a creative multi-space featuring Weekday, Cheap Monday, Monki, exclusive drops, second hand and more. A mix of culture-inspired brands that evolve with the now and embrace the many true expressions of youth. Weekday is more than fashion - it's a platform for moods, moments, and culture in motion.